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About Wadhwani Accelerate<\/b>
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Wadhwani Accelerate works with growth\-oriented SMEs to help\nthem scale revenues, enter new markets, expand in domestic and export markets\nand overcome execution bottlenecks that hyper growth companies typically face.\nOur model focuses on productizing growth consulting<\/b> by standardizing\nrecurring growth challenges into structured, outcome\-oriented service offerings\ndelivered by curated experts.
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Role Overview<\/b>
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The Manager \u2013 Services Development<\/b> will play a\ncritical role in building and scaling the \u201cservices layer\u201d of Wadhwani\nAccelerate\u2019s Assisted Growth Programs.
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The role sits at the intersection of product design,\nexpert network development, and service delivery enablement<\/b>. The individual\nwill help convert growth challenges faced by SMEs into clearly defined,\nrepeatable service offerings and build a high\-quality panel of domain experts\nwho can deliver these services across regions.
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This is a builder role suited for someone who enjoys creating\nstructure out of complexity<\/b>, working closely with experts, and scaling\nprofessional services in a semi\-productized model.
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Key Responsibilities<\/b>
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1. Services & Product Development<\/b>
<\/p>- Work\n with the Program Head \u2013 Accelerate to translate growth archetypes<\/b> (e.g., export expansion, domestic scaling, channel growth, customer\n segmentation) into structured service offerings.
<\/li>- Help\n define service \u201cmodules\u201d across key execution hurdles such as:
<\/li>- Working\n capital & finance
<\/li> - Sales\n process & capability
<\/li> - Market\n entry & channel strategy
<\/li> - Product\n readiness & positioning
<\/li> - Regulatory\n & compliance
<\/li><\/ul> - Support\n the creation of a service matrix<\/b> (growth archetype × execution\n hurdle) and clearly articulate scope, outcomes, effort, and delivery\n format for each service.
<\/li>- Assist\n in defining differentiated service bundles for Accelerate Select,\n Accelerate Core<\/b> cohorts based on advisory hours, delivery format, and\n expert seniority.
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2. Expert Network Building & Management<\/b>
<\/p>- Identify,\n onboard, and manage a curated panel of regional and national experts<\/b> across domains such as exports, sales growth, compliance, finance, and\n product strategy.
<\/li>- Build\n strong working relationships with experts across Gujarat, Maharashtra,\n Tamil Nadu, Karnataka, and Uttar Pradesh.
<\/li> - Define\n engagement models for experts (retainer, per\-assignment, cohort\-based\n delivery, workshops, 1:1 advisory).
<\/li> - Ensure\n experts are aligned to Wadhwani Accelerate\u2019s service standards, outcomes,\n and delivery formats.
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3. Service Enablement & Quality Assurance<\/b>
<\/p>- Work\n with program and operations teams to ensure smooth deployment of services\n to ventures.
<\/li> - Help\n standardize service delivery through playbooks, templates, diagnostic\n frameworks, and checklists.
<\/li> - Monitor\n service quality, expert effectiveness, and venture feedback to\n continuously improve offerings.
<\/li> - Support\n pilots of new services and refine them before scaling.
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4. Cross\-Functional Collaboration<\/b>
<\/p>- Collaborate\n closely with Program, Partnerships, Impact, and Operations teams to align\n services with cohort needs and outcomes.
<\/li> - Provide\n inputs into pricing logic, effort estimation, and scalability\n considerations for services.
<\/li> - Support\n internal documentation and knowledge management for service offerings.
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Candidate Profile<\/b>
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Education & Experience<\/b>
<\/p>- MBA\n from a reputed institute.
<\/li> - 5\u20137\n years of work experience in consulting, SME advisory, professional\n services, program management, or ecosystem\-focused roles.
<\/li><\/ul>Skills & Capabilities<\/b>
<\/p>- Strong\n ability to structure ambiguous problems<\/b> into clear service\n offerings.
<\/li>- Experience\n working with or managing external experts, consultants, or partners<\/b>.
<\/li>- Understanding\n of SME growth challenges in areas such as sales, exports, finance, or\n compliance.
<\/li> - Strong\n stakeholder management and communication skills.
<\/li> - High\n execution orientation with attention to detail and follow\-through.
<\/li><\/ul>Mindset Fit<\/b>
<\/p>- Comfortable\n operating in a build\-from\-scratch, evolving environment<\/b>.
<\/li>- Interested\n in scaling impact through systems and platforms, not just bespoke\n consulting.
<\/li> - Entrepreneurial,\n collaborative, and outcomes\-driven.
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Why This Role is Unique<\/b>
<\/p>- Opportunity\n to build a first\-of\-its\-kind productized SME growth services model<\/b> in India.
<\/li>- Exposure\n to diverse sectors, geographies, and growth challenges.
<\/li> - Direct\n influence on how thousands of SMEs access high\-quality growth support at\n scale.
<\/li> - High\n ownership role with strong learning and leadership visibility.
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