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Johnson & Johnson

Manager, Site Services - APAC

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:

Facilities Management & Planning

Job Category:

Professional

All Job Posting Locations:

Chiyoda, Tokyo, Japan

Job Description:

DePuy Synthes is recruiting for a(n) Manager, Site Services – APAC, located in Chiyoda, Tokyo.

The Manager, Site Services – APAC is responsible for leading and optimizing site‑level services to ensure safe, compliant, and efficient workplace operations across the APAC region.

his role plays a critical part in enabling business continuity, employee experience, and operational excellence by overseeing facilities management, vendor performance, workplace services, and compliance within a regulated healthcare environment. The position offers the opportunity to influence regional standards, drive continuous improvement, and partner closely with global and regional stakeholders to support DePuy Synthes’ growth and transformation.

Key Responsibilities

  • Lead day‑to‑day site services and facilities management operations, ensuring safe, reliable, and compliant workplace environments.

  • Manage third‑party service providers (e.g., facilities, security, cleaning, maintenance), including contract oversight, service‑level performance, and cost control.

  • Ensure compliance with local regulations, corporate standards, environmental health & safety (EHS) requirements, and internal policies.

  • Partner with Global Real Estate, FM, and Corporate Operations teams to implement regional and global workplace strategies and initiatives.

  • Oversee space management, workplace services, and site projects to support business needs and employee experience.

  • Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality.

  • Drive continuous improvement by identifying efficiencies, standardizing processes, and leveraging best practices across APAC sites.

  • Serve as the primary site point of contact for facilities‑related issues, escalations, and stakeholder communications.

  • Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas

  • Monitors service providers’ performance against established performance KPI’s and escalates performance gaps to the global facilities team

Qualifications

Education:

  • Bachelor’s degree required (Facilities Management, Engineering, Business Administration, or related field).

  • Master’s degree or MBA preferred.

Experience and Skills:

Required:

  • Typically requires 6 - 8years of progressively responsible experience in facilities management, site services, or corporate operations.

  • Proven experience managing vendors, service contracts, and site‑level operations in a corporate or regulated environment.

  • Strong knowledge of workplace safety, EHS standards, and local regulatory compliance.

  • Demonstrated ability to manage budgets, control costs, and drive operational efficiencies.

  • Effective stakeholder management and communication skills across local, regional, and global teams.

  • Experience leading site initiatives or projects with minimal supervision.

  • Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives.

Preferred:

  • Experience supporting multi‑site or regional (APAC) operations.

  • Background in healthcare, life sciences, or similarly regulated industries.

  • Familiarity with global real estate, workplace strategy, or corporate services operating models.

  • Experience driving change management or continuous improvement initiatives.

  • Knowledge of sustainability or energy management practices within facilities operations.

  • Strong problem‑solving, communication, and stakeholder management skills.

Other:

  • Languages: Fluency in Japanese required; business‑level English required.

  • Travel: Limited; up to 15–25% regional (APAC) travel.

  • Certifications: Facilities Management or EHS certifications (e.g., IFMA, RICS, NEBOSH) preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

Preferred Skills:

Analytics Dashboards, Collaboration, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Performance Measurement, Process Improvements, Resource Allocation, Risk Management, Security Program Development, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility