Manager, Third Party Vendor Management
About Inhabit
Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.
Job Summary
The Manager, Third Party Vendor Management will oversee the procurement and management of third-party vendors, ensuring that all service level agreements (SLAs) are met and maintained. This role will be pivotal in running the Request for Proposal (RFP) process, monitoring vendor performance, and collaborating with legal teams to finalize terms of agreements. The position will also focus on strategic solutions that benefit the entire enterprise, such as consolidating call center services.
The ideal candidate will have a strong understanding of RFP processes and vendor performance management, demonstrate excellent communication and interpersonal skills, and have excellent negotiation and contract management skills.
What You Will Do (Functions and Responsibilities)
- Lead and manage the RF(x) process for selecting key vendors. Develop and implement RF(x) strategies to ensure competitive and fair vendor selection.
- Evaluate vendor proposals and make recommendations based on cost, quality, and service.
- Monitor vendor/supplier performance through key performance indicators (KPIs) and established SLAs. Conduct regular reviews and audits of vendor services to ensure compliance with contractual terms and implement any corrective actions as needed.
- Work closely with the legal department to draft, review, and finalize terms of agreements with vendors. Ensure all contracts comply with Inhabit’s policies and regulatory requirements while negotiating contract terms to achieve the best possible outcomes for Inhabit.
- Develop and implement enterprise-wide services and strategic solutions, consolidating services such as off-shore call centers to create efficiencies and cost savings. Collaborate with various business units to understand their needs and provide centralized solutions.
- Proactively identify cost-saving opportunities and implement strategies to reduce procurement expenses.
- Prepare and present regular reports on sourcing activities, supplier performance, and cost savings to senior management.
- Facilitate legal review and Third Party Risk Management Assessment processes.