Manual QA Engineer (Frontline Feature & Support Testing)

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Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing

Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing
Feature Testing
Regression Testing
Assist with UAT as needed
Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

Azure Document Intelligence
Reproduce and validate customer issues
Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
Frontline support for hot fixes and patches
Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience

• Excellent attention to detail

• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io