Market Operations Analyst (Health Plans or Managed Care)
Market Operations Analyst (Health Plans or Managed Care)
Ready to make an impact where operations, data, and strategy meet?
At Liberty, we’re looking for a Market Operations Analyst who thrives in a fast‑paced environment and enjoys turning data and operational insights into meaningful action. This role plays a key part in supporting market performance, improving workflows, and driving operational excellence across teams.
What You’ll Do
- Analyze market performance data to identify trends, gaps, and opportunities for improvement
- Support operational initiatives across claims, provider, and member processes
- Collaborate with cross‑functional teams (Claims, UM, Provider Relations, IT) to resolve issues and improve workflows
- Monitor key performance metrics and develop reports to support leadership decision-making
- Identify root causes of operational challenges and recommend scalable solutions
- Assist with process improvement initiatives to enhance efficiency, accuracy, and compliance
- Track and support implementation of system updates, configuration changes, or operational enhancements
- Provide insights and documentation to support ongoing business operations and strategic initiatives
What You Bring
- Minimum Bachelor’s degree (4‑year) in Business, Healthcare Administration, or a related field
- 2+ years of experience in healthcare operations, process improvement, or project coordination preferred
- Experience within a health plan or managed care environment is a plus
- Strong analytical and problem-solving skills
- Ability to interpret data and translate findings into actionable insights
- Experience working with cross‑functional teams and stakeholders
- Strong organizational skills with the ability to manage multiple priorities
- Effective communication skills (written and verbal)
Nice to Have
- Experience with reporting tools (Excel, Power BI, SQL, etc.)
- Familiarity with claims, utilization management, or provider operations
- Experience with system workflows, configuration, or process design
Why You’ll Love This Role
- High visibility across multiple departments
- Opportunity to influence process improvements and operational outcomes
- Collaborative and growth-focused environment
- Ability to work on impactful initiatives that improve member and provider experiences