Marketing Events Specialist
Your tasks
Kardex is seeking a highly organized and detail-oriented Marketing Events Specialist to support the planning and execution of customer-facing events, demonstrations, trade shows, office visits, webinars, and marketing activities.
This full-time role is ideal for someone who enjoys coordinating details, keeping projects organized, supporting events from start to finish, and helping create a professional customer experience. The Marketing Events Specialist will work closely with the marketing team and cross-functional partners to prepare materials, coordinate logistics, support demo and event readiness, assist with post-event follow-up, and ensure customer-facing activities are executed smoothly.
This is a hands-on coordination role that requires strong communication, follow-through, comfort with technology, and the ability to manage multiple tasks in a fast-paced environment.
Ultimate Objective: Helps deliver organized, professional, and consistent customer-facing experiences by supporting the full lifecycle of marketing events, demos, customer visits, related materials, lead follow-up, and campaign support.
Demo Environment Readiness
- Help maintain demo areas in Montgomery, OH and customer-facing spaces in a clean, organized, and presentation-ready state
- Coordinate with internal teams or vendors as needed for basic upkeep and readiness
- Ensure monitors, screens, demo visuals, signage, and customer-facing materials are current and professional
- Coordinate with internal stakeholders to ensure software, workflows, and demo scenarios are prepared to support customized demonstrations of specific workflows and products.
- Assist with updating videos, presentations, or display content working, with marketing as needed
- Receive, organize, and stage demo materials, shipments, supplies, and customer-facing assets
- Perform pre-demo and pre-visit readiness checks using standardized checklists , including confirmation of software work flows, inventory availability, and required materials.
- Help identify missing, damaged, outdated, or incomplete materials before customer visits or demos
- Identify bugs/issues in the demonstration and collaborate with internal stakeholders to resolve these prior to live demonstrations.
Experience Lab, Demo & Customer Visit Coordination
- Support scheduling and preparation for customer demonstrations, Experience Lab activities, customer visits, and internal meetings
- Help track upcoming demos, visits, events, and required materials
- Coordinate with marketing and sales to ensure the correct messaging, collateral, visuals, and materials are used
- Assist with staging materials for customer visits, demos, and Xperience Days including the operation of the AutoStore and Kardex FulfillX software to prepare orders, expected receipts and cycle count tasks.
- Support coordination of project signs, sample products, bins, boxes, and other demo-related materials
- Help coordinate demo tools and materials needed for events, customer visits, or internal use
- Maintain visibility into what materials are being used, where they are located, and when they need to be returned
Event & Trade Show Coordination
- Assist in coordinating logistics for trade shows, events, open houses, customer days, partner events, webinars, and other marketing-led activities
- Support event planning timelines, task lists, deadlines, and coordination with internal team members, vendors, partners, and event organizers
- Prepare and coordinate event materials including booth assets, backdrops, displays, demo materials, signage, collateral, promotional items, lead capture tools, and related equipment
- Coordinate shipping, packing, tracking, receiving, return shipments, and post-event restocking of event materials
- Own coordination of trade show booth setup and breakdown, including vendor coordination, material organization, booth readiness, and post-show return logistics
- Attend select trade shows or events to support on-site execution, booth readiness, lead capture coordination, and event logistics
- Maintain event checklists to ensure required materials, assets, deadlines, and logistics are accounted for before, during, and after events
- Build and maintain exhibition guides, event briefings, checklists, and internal event documentation.
Lead Nurturing & Marketing Campaign Support
- Develop and maintain lead nurturing programs in HubSpot for leads generated through trade shows, webinars, media campaigns, customer events, and other marketing activities.
- Support post-event and post-campaign follow-up by email workflows to help move leads further through the marketing funnel.
- Coordinate with marketing team members to identify appropriate messaging, timing, segmentation, and calls to action for nurture campaigns.
- Assist with building, testing, and updating email sequences, lists, forms, and campaign assets in HubSpot
- Monitor basic performance of nurture emails and recommend simple adjustments to improve engagement
- Maintain supporting campaign and event details in Monday.com.
- Help keep marketing activity records organized so the team has accurate visibility into event, media, webinar, and campaign activity.
Marketing Support
- Support the marketing team with coordination, administrative tasks, and project follow-up
- Assist with organizing and maintaining marketing collateral, event materials, signage, displays, and customer-facing assets
- Help ensure customer-facing materials are consistent with Kardex branding and messaging
- Support basic updates to presentations, printed materials, event documents, and checklists
- Assist with coordination for customer experience activities, internal meetings, and marketing-led initiatives
Inventory & Equipment Tracking
- Maintain a basic inventory of demo and event equipment, materials, and supplies
- Track items such as VR headsets, monitors, laptops, demo materials, signage, event displays, bins, boxes, and promotional items
- Track where materials are located and help ensure they are returned after use
- Flag missing, damaged, outdated, or low-stock items for replacement
- Help standardize demo kits and event materials for consistency
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