Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Marketing Specialist – 2-Year Apprenticeship
Location: Issy-les-Moulineaux, France
Start Date: 24 August 2026
Department: EMEA Integrated Marketing (France)
Reporting Line: Reports to the Integrated Marketing Manager for France (Cathy Oliveira)

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About the Role

We are seeking a highly motivated Marketing Intern to join our international corporate environment in Paris. This 2-year apprenticeship offers hands-on experience across both field and digital marketing, with a strong focus on market segmentation and Account-Based Engagement (ABE).

You will work closely with cross-functional teams and gain exposure to global campaigns, data-driven strategies, and the integration of AI tools in modern marketing practices.

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Key Responsibilities

• Field Marketing

  • Support the planning and execution of regional marketing campaigns and events

  • Coordinate with sales teams to align marketing initiatives with business objectives

  • Assist in managing partnerships, sponsorships, and local activations

• Digital Marketing

• • Contribute to digital campaigns (email, social media, web, paid media)

  • Monitor campaign performance and prepare analytics reports

  • Optimize content for SEO/GEO and user engagement

• Market Segmentation & ABE

  • Assist in identifying target segments and building customer personas

  • Support the development and execution of ABE strategies

• AI & Marketing Technology

• • Leverage AI tools for content creation, data analysis, and campaign optimization

• • Stay updated on emerging marketing technologies and best practices

• Creative & Design Support

• • Create and adapt marketing assets using design tools (presentations, social visuals, campaign materials)

• • Ensure brand consistency across all communications

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Profile Requirements

Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Business, or a related field

Fluent French speaker with strong professional proficiency in English

Strong interest in both field and digital marketing

Basic understanding of market segmentation and/or Account-Based Marketing is a plus

Familiarity with AI tools applied to marketing (e.g., content generation, analytics)

Proficiency in design tools (e.g., Adobe Creative Suite, Figma, or similar)

Analytical mindset with attention to detail

Strong communication and teamwork skills

Ability to work in an international, fast-paced corporate environment

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What We Offer

A structured 2-year apprenticeship with mentorship and learning opportunities

Exposure to global marketing strategies and cross-cultural collaboration

Hands-on experience with modern marketing tools, including AI-driven solutions

A dynamic and inclusive workplace in Paris

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How to Apply

Please submit your CV and a short motivation letter in English or French outlining your interest in the role and relevant experience.

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Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.