Massage Therapist

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY:

The Massage Therapist will provide excellent spa treatment services not limited to massages attending to any immediate needs throughout their spa visit.

RESPONSIBILITIES:

• Provide spa services in a timely manner, utilizing proper draping procedures and treatment protocols, remaining quiet through treatment.
• Educate guests on the benefits of their treatment and how to continue the spa experience after departing the spa.
• Recommend and sell spa products to guests.
• Set up workstation with necessary supplies.
• Courteously and expediently, accommodate all guest requests and follow up to ensure completion of request.
• Handle guest complaints and questions, ensuring guest satisfaction.
• Ask guests about any contraindications before beginning service.
• Maintain cleanliness of spa, including transporting soiled linens to the proper areas.
• Let the Front Desk Lead of all supply and material needs.
• Attend all meetings, trainings, and workshops as required by the Spa Director.
• Other projects and duties as assigned.