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integraldiagnostics

Medical Receptionist

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About The Role

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Direct Radiology Fairfield in a full-time capacity.

This role is integral to delivering high-quality patient care service trusted by our community and also requires flexibility to work across our Carlton and South Melbourne clinic, when required.

As a medical receptionist you will be responsible for

  • Managing all phone enquiries in a timely, professional and confidential manner

  • Front of house reception / greeting patients upon arrival

  • Schedule appointments for patients and referrers

  • Issue patient invoices/receipts and process Medicare rebates as required

  • Enter and update patient registration details

  • Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

You Will Have

  • Strong customer service and patient focus skills

  • Eagerness to learn

  • Excellent time management and organisational skills

  • High level of attention to detail and confidentiality

  • Ability to work autonomously, as well as part of a team

  • Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded


We Offer

  • Career pathways through training, mentorship, and advancement opportunities

  • Exclusive access to MRI and Sonography traineeships

  • A supportive, team-focused culture where your voice is valued

  • Work-life balance with predictable hours and no shift work required

  • Staff Recognition & Awards – We celebrate your success

  • Corporate Perks & Discounts + Health and wellness benefits

  • Fitness Passport Access – 1,000+ gyms nationwide

  • Discounted Private Health Insurance

  • Novated leasing and salary sacrifice

  • Paid Parental Leave – Because family comes first

  • Flexible and supportive working arrangements


About Us

Direct Radiology is an imaging group with practices located in Fairfield, South Melbourne and Monbulk in Victoria. Direct Radiology clinics provide local communities with easy access to affordable medical imaging procedures including X-ray, Ultrasound, CT, MRI, interventional procedures and more. We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.


Applying

If you're passionate about customer service or patient care and want to be part of a rewarding and meaningful career, click on APPLY NOW!

As an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.
To learn more about Direct Radiology follow us on LinkedIn, or visit us at https://www.directradiology.com.au.


If you have any questions or require any adjustments within the recruitment process, please reach out to careers@idxgroup.com.au.

Please note applications to this inbox will not be considered, please apply through the job posting.