Beforest Lifestyle Solutions Private Limited<\/b><\/span><\/span>
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<\/p>About Beforest<\/u><\/span><\/span><\/b><\/span><\/span>
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Beforest Lifestyle Solutions is building\nregenerative, community\-led living across India. Through ventures like Bewild\n(forest\-friendly produce) and Regolith (native architecture), we are creating a\nnew blueprint for how people live \u2014 in harmony with land, each other, and the\nlarger world.<\/span><\/span>
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Designation<\/b><\/span>
<\/div>Member Journey Lead
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Experience<\/b>
<\/div>3\-5 years
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Department<\/b>
<\/div>Community Engagement
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CTC<\/b>
<\/div>Based on experience and knowledge
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Location<\/b>
<\/div>Hyderabad
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Full Time (No WFH), 5 days/week, Day shift
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(willing to\ntravel to some beautiful locations in the country)
<\/span><\/div>Role Overview<\/b>
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The Member Journey<\/b> role is at the heart\nof this living ecosystem. You will be the voice, pulse, and bridge between\nBeforest and 225+ families spread across 1000+ acres and six thriving\ncollectives.<\/span>
<\/p>You will guide them \u2014 from questions about land\nregistration to updates on homes, from booking a guest house to navigating a\ntitle notice, from handling a grumpy member to communicating with elegance when\nurgency arises.<\/span>
<\/p>This is not a desk\-bound, mechanical role. It's\na calling. We're looking for someone who has the maturity and presence to hold\nthe entire Beforest member community with grace<\/b>.<\/span>
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<\/span>Who We're Looking For<\/span><\/b><\/p>- Purpose\-driven\n \u2014 you've made conscious life choices and believe in the long game<\/span>
<\/li>- Grounded \u2014\n you don\u2019t sugarcoat, but you don\u2019t slip into cynicism either<\/span>
<\/li>- Reliable \u2014\n people trust you because you do what you say<\/span>
<\/li>- Balanced \u2014\n you can work across Zoho, Google Sheets, and Canva, but also navigate\n unstructured conversations with members<\/span>
<\/li>- Warm and\n composed \u2014 you don\u2019t flinch when tension arises; you offer clarity and\n steadiness<\/span>
<\/li><\/ul>Educational Requirement<\/span><\/b>
<\/p>- Minimum: Graduation\n (any stream)<\/b><\/span>
<\/li>- Preferred: Post\-graduation\n or professional courses in communications, community work, or management<\/b><\/span>
<\/li>- Must have: Demonstrated\n experience in handling people, resolving queries, and building lasting\n working relationships<\/b><\/span>
<\/li><\/ul> <\/span>Skills & Experience<\/span><\/b>
<\/p>- 3\u20135 years in\n client servicing, volunteering, operations, community engagement, or\n customer support<\/span>
<\/li>- Hands\-on with\n Google Sheets, Zoho CRM, Canva (or equivalent platforms)<\/span>
<\/li>- Strong\n writing and interpersonal communication<\/span>
<\/li>- Proactive,\n calm under pressure, and dependable in execution<\/span>
<\/li><\/ul>Responsibilities<\/span><\/b>:<\/span>
<\/p>1. Be the Anchor for Every Member<\/span><\/b>
<\/p>- Be the single\n point of contact for post\-onboarding queries<\/span>
<\/li>- Handle\n everything from registrations to follow\-ups, with empathy and\n follow\-through<\/span>
<\/li>- Give members\n the feeling that someone truly has their back<\/b><\/span>
<\/li><\/ul>2. Hold the Journey with Systems + Heart<\/span><\/b>
<\/p>- Maintain and\n update Zoho CRM (or equivalent) for member tracking<\/span>
<\/li>- Coordinate\n documentation, status updates, timelines, and requests<\/span>
<\/li>- Simplify \u2014\n and slowly automate \u2014 common workflows and recurring needs<\/span>
<\/li><\/ul>3. Coordinate Internal Delivery<\/span><\/b>
<\/p>- Work closely\n with:<\/span>
<\/li>- Backend\n Operations Executive<\/span><\/b> (for docs, permissions, registrations)<\/span>
<\/li>- Communications\n Executive<\/span><\/b> (for updates,\n messages, touchpoints)<\/span>
<\/li><\/ul>- Ensure clear\n handshakes and no dropped balls across the entire team<\/span>
<\/li><\/ul>4. Support Events & Experiences<\/span><\/b>
<\/p>- Collaborate\n with the Beforest Experiences team<\/span>
<\/li>- Ensure\n members are looped into events, updates, follow\-ups<\/span>
<\/li>- Bring back\n feedback and field reflections to improve the member experience<\/span>
<\/li><\/ul> <\/span>What You Get<\/span><\/b>
<\/p>- A chance to\n co\-create the journeys of 225+ families across 1000+ acres<\/span>
<\/li>- A role that\n is emotionally fulfilling, intellectually engaging, and grounded in\n purpose<\/span>
<\/li>- Work with a\n values\-driven team that cares as much about the land as the people<\/span>
<\/li>- The\n satisfaction of building systems that bring peace and clarity to a\n community\-in\-motion<\/span>
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