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provincialcu

Member Service Representative

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Member Service Representative - 1 year term

Branch Location: Alberton, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.


Looking for an opportunity to build a career in financial services? Join our Alberton branch as a Member Service Representative and gain valuable banking experience while working for one of Canada's Top 100 Employers. This role is ideal for someone who enjoys helping people, thrives in a customer-focused environment, and wants to develop new skills in the financial industry.

What You’ll Do:

  • Be the first point of contact for members visiting the branch.
  • Process deposits, withdrawals, bill payments, and other daily transactions.
  • Help members understand products and services that can support their financial goals.
  • Deliver a friendly, accurate, and efficient member experience.


What You Have:

Required Education and Experience

  • High School Diploma
  • Customer service experience is considered an asset; we welcome applicants from retail, hospitality, administrative, and other service-focused backgrounds.


Skills and Abilities

  • Experience and eagerness to provide superior customer service.
  • Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
  • Professional manner and poise, and sensitivity in dealing with confidential information and materials.
  • Excellent verbal and written communication skills.
  • Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.


Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

  • A Strong, Positive Culture – Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
  • Competitive Compensation – Earn a market-aligned salary plus the opportunity for an annual bonus.
  • Comprehensive Benefits – Access an employer paid flexible health and dental plan, sick time.
  • Generous Time Off – Enjoy two weeks of vacation, plus two personal days and two volunteer days to recharge and give back.
  • Unique Employee Perks – Annual fitness & clothing allowance.
  • Salary Range: $45,870 - $50,967.
  • This is a 1 year term position.
  • Full-time, 37.5 hours per week.


Additional Information

  • Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
  • Closing Date: June 26th, 2026.


Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.