Middleware Engineer
- Responsible for planning the implementation of various new
technologies and technology upgrades (Weblogic, Voice Objects, Voice
Biometrics, Nortel IVR, Genesys, and NICE) - 7 + years of experience in WebLogic Server 10g/11g/12c
- 5+ Scripting & automation with WLST, Python and related technologies.
- 7+ years of working experience with various data bases such as Oracle, MS SQL, MySQL, DB2/AS400
- Knowledge of Telecommunication, Networking and IP Telephony concepts
- Strong engineering background relating to the call recording environment
- Ability to adapt to change quickly and seek opportunities for growth and improvement
- Ability to work well under pressure and produce results, under the constraint of time and budget
- Ability to plan, organize and prioritize own time while accomplishing tasks in a cost effective manner
- Genesys SIP Recording and Routing Experience a plus
- Genesys GVP Setup experience a plus
- General understanding Public Cloud architecture and security concepts.
- Knowledge of Serena, Nolio and other Dev-ops architecture and concepts to automate IVR Releases into Cloud a plus
- Understand PaaS, IaaS and SaaS service models and architectural requirements for each
- Excellent problem solver with strong troubleshooting skills
- Excellent verbal and written communication skills
- Good interpersonal and customer facing skills
- Adherence to corporate standards/problem and change management policies
- Ability to learn and be a Self-Motivator
Education:
- B.S Degree in Computer Science or equivalent work experience is required
$74/hr
6 months