מנהל/ת תיק לקוחות טלפוני (Telesales) – דובר/ת ערבית / Telesales Arabic speaker for Somfy Israel

Job Summary

The role involves building and maintaining long-term customer relationships, leading end-to-end telephone sales processes, analyzing business data, and coordinating office-based activities with field sales operations to maximize sales potential. This is an excellent opportunity to join a leading international and innovative company while enjoying a collaborative and family-oriented work environment.

Key Responsibilities

• Lead sales processes and maximize sales opportunities to increase revenue and business growth
• Build and maintain long-term relationships with B2B customers while understanding their unique business needs
• Serve as a brand ambassador, effectively communicating Somfy’s value proposition and solutions to customers
• Analyze data and leverage insights to improve performance and optimize sales strategies
• Collaborate closely with field sales teams to achieve shared business objectives and ensure seamless customer management

What We Offer

• A supportive and professional team that encourages learning and development within a global company.
• Employment as a company employee from day one in a technological and innovative environment.
• Competitive salary, attractive bonuses, and full social benefits.

• At least 2 years of proven experience in B2B inside sales / Telesales
• Native Arabic speaker with full professional proficiency in Hebrew
• Hands-on experience working with CRM and ERP systems
• Strong analytical skills, including the ability to interpret data, draw actionable conclusions, build sales forecasts, and develop action plans
• Advanced proficiency in Microsoft Excel and Microsoft Office applications
• Excellent organizational skills, attention to detail, and strong communication abilities
• Proactive, self-motivated, independent, and able to learn quickly
• Ability to work effectively in a cross-functional environment and as part of a team

• Significant advantage: Experience in the aluminum, smart home, electrical and control systems, or construction finishing industries
• Experience working with Salesforce – an advantage
• Technical background - advantage

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.