Murex Back Office Support Consultant

Project description

An excellent opportunity for personal development in a dynamic environment. You will join a highly skilled and dynamic team, developing an application for one of the largest traders in the world. There are good opportunities to develop in different areas. The team is highly skilled and will provide a great opportunity to expand your knowledge in the commodities space. We require talented and enthusiastic fast learners to join us and learn with the team. The project is a long-term one and developing and expanding fast. It will support significant development and change in the future, expecting to expand the existing application by 3-4 times. You will be working in one of the most influential trading houses in the world. Do you have what it takes? Then get in touch.

Responsibilities

Provide L2/L3 production support for Murex Back Office modules and associated operational processes. Monitor, investigate, and resolve incidents, service requests, and change requests related to Murex workflows and Back Office functionalities. Troubleshoot and resolve issues related to trade confirmations, settlements, payments, accounting events, and post-trade processing activities. Investigate and resolve STP (Straight Through Processing) exceptions, reconciliation breaks, and operational discrepancies. Support EOD and intraday batch processing, reporting activities, and interfaces between Murex and external systems such as SWIFT and accounting platforms. Participate in release management, testing, deployment activities, and post-implementation support. Create and maintain documentation for incident resolutions, known errors, support procedures, and operational runbooks. Participate in on-call rotations and provide off-hours support for critical production incidents when required.

SKILLS

Must have

7+ years of experience in Murex application support, with strong expertise in Back Office modules within a production support environment. Strong understanding of trade lifecycle management, post-trade processing, settlements, and operational workflows across asset classes such as Commodities, Equities, and other OTC products. Hands-on experience with Murex workflows, confirmations, settlements, payments, and accounting processes. Exposure to Datamart reporting and data analysis is highly desirable. Strong proficiency in SQL, Unix/Linux, shell scripting, and batch scheduling/monitoring tools. Proven ability to troubleshoot complex production issues and perform root cause analysis in business-critical environments. Strong analytical, problem-solving, and decision-making skills with the ability to perform under pressure. Excellent communication and stakeholder management skills, with experience interacting with business users, operations teams, and technology stakeholders.

Nice to have