Murex Front Office Support Engineer

We are seeking a Murex Front Office Support Engineer with strong Murex expertise to support Fixed Income and FX trading activities. This is a hybrid, front-facing role requiring direct interaction with traders and sales, providing real-time support, issue resolution, and system monitoring. Responsibilities Provide L1 production support for Fixed Income and FX desks within a Murex environment Act as the first point of contact for traders and sales teams, ensuring rapid issue resolution Perform desk visits and maintain strong front-office engagement Demonstrate ownership of incidents from identification through resolution and follow-up Support key Murex modules, including E-Tradepad, LiveBook and Portfolio Simulation Handle product coverage across Rates products (incl. options/exotics), FX and FX derivatives and Credit products Analyze and explain PnL and Risk impacts Monitor and troubleshoot Trade STP flows, Interfaces and integrations and Market data issues Perform log retrieval and analysis Utilize Datamart for reporting and investigation Proactively monitor system performance and alerts Requirements Strong hands-on experience with Murex (MX.3) in a front-office support context Understanding of Fixed Income and FX products Experience in PnL and Risk analysis/explain Strong troubleshooting skills across application, data and infrastructure layers Working knowledge of SQL and Unix/Linux Familiarity with incident management and ticketing systems (ServiceNow, JIRA) Exposure to job scheduling tools (e.g., Tidal)