Nail Technician

Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY:

Provides manicure and/or pedicure services to spa clients in a timely, courteous, and efficient manner. This will include cleaning, filing, applying artificial nail compounds, and painting the nail surfaces.

RESPONSIBILITIES:

• Provide nail service in a timely manner, utilizing proper techniques and spa provided products for the service requested.
• Greet each guest warmly upon entering and exiting the spa, using their preferred names on a regular basis.
• Recommend and sell nail and salon products to guests.
• Courteously and expediently accommodate all guest requests and follow up to ensure completion of request.
• Handle guest complaints and questions, ensuring guest satisfaction.
• Disinfect station and service tools, maintaining cleanliness throughout the shift, including transporting soiled linens to the proper areas.
• Ensure supply rooms and stations are neat and well stocked.
• Inform the Spa Front Desk Lead of all supply and material needs.
• Engage in appropriate and professional conversation with guests as appropriate.
• Attend all meetings, trainings, and workshops as required by the Spa Director.
• Other projects and duties as assigned.