NATIONAL ACCOUNTS MANAGER

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our National Accounts Manager role. The Commercial National Account Manager will be responsible for establishing new accounts and cultivating long-term relationships with customers for revenue and profit delivery. This role is responsible for meeting or exceeding direct and indirect sales and market share goals/targets. Conduct face to face meetings with national account principles, management teams, customers, contractors and sales teams to promote company products and services. Communicate pricing, rebate levels, and program requests. Guide the strategic direction, coordination, sales, and profitability of assigned commercial national accounts.

Why work with us?

• Benefits are effective on day one for all full-time direct hires
• Training programs are available to help guide team members and develop new skills
• Growth Opportunities - there is immense opportunities to grow your career
• You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Position Responsibilities May Include:

• Establish and cultivate relationships with mid-size and large national account client executive management teams and purchasing decision-makers.
• Ensure high customer satisfaction, facilitating positive long-term relationships with high potential for continued business and revenue growth with customers.
• Utilize business acumen in order to understand the customer's business for each of the assigned accounts; provide
• industry input in order to develop the company’s value proposition.
• Effectively communicate with the entire internal account team to meet and exceed customer’s expectations.
• Participate in sales forecasting and planning to ensure effective market planning and continued revenue stream, negotiate client contracts, build project cost models and execute direct business development programs.
• Lead the development of each assigned strategic account plan and strategy coordinating with the appropriate division resources (i.e., sales directors, operational support personnel, executive sponsor, and knowledge experts).
• Implement the strategic account plan and associated action plans ensuring that the Director of National Accounts
• is continually informed of progress and account status.
• Conduct, at a minimum, quarterly Strategic Account Reviews for all key accounts along with one annual team strategy meeting.
• Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions. Provide information on current and future pursuits and pipeline across assigned accounts as required
• to the associated leadership teams. Forecast and track growth against the established baseline and account plan.
• Monitor industry and economic trends, competitor products, sales and marketing activities.
• Provide market intelligence on product research and development.
• Develop and recommends product positioning and pricing strategy to earn new business.
• Performs other tasks as assigned

Nature & Scope:

• Ensures work is aligned with the Sales Manager’s expectations, goals, and vision
• Accountable for implementation of policies, processes, and procedures for short-term results
• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from
• Senior Manager/Director
• Works on difficult to moderately complex issues and projects
• Provides guidance and training to subordinates
• Level of signing authority established by company policy/guidelines

Knowledge & Skills:

• Ability to quickly establish rapport; developing credibility, loyalty, trust, and commitment within assigned relationships
• Demonstrated sound decision making with diplomacy and adherence to company policies and procedures
• Ability to work within a matrix organization and work closely with all business divisions to meet very short deadlines often requiring long periods of continuous work
• Significant knowledge base in corporate and field selling environments
• Ability to work well with others, even remotely, with successful history of leading a diverse group
• Skilled at influencing others at all organizational levels, including the ability to develop credibility and trust quickly with senior managers/decision-makers
• Demonstrated ability to think strategically, manage risk and be innovative in problem-solving
• Excellent verbal and written communication skills
• Ability to interpret technical information and adapt it to the needs of a business audience
• Ability to present information to a variety of audiences, external and internal Demonstrated high business acumen and understanding of finance/financial principles Knowledgeable in channel partner models and the local competitive environment Ability to engage in travel without restriction, both domestically and internationally
• Working knowledge of MS Office – Outlook, Word, Excel, PowerPoint, (Access is a plus)

Experience:

• 3 - 7 years minimum of progressive responsibility in strategic sales or sales management to mid-size and large customers.
• Proven experience providing strategic account management to mid-size and large organizations through matrix environments, requiring multi-million dollar complex contracts
• Proven track record of exceeding customer expectations and anticipating their needs
• Experience developing and managing new and existing accounts and selling within all levels (including C-level) of an organization
• Deep experience utilizing solution selling techniques to identify business needs, develop customized solutions, and measure business problems

Education:

• Bachelor’s Degree, Business Admin or Engineering or related preferred

Physical Management:

• Must be able to perform essential responsibilities with or without reasonable accommodations

Preferred: