Network Services Operations Engineer

The Apple Networking team builds software-defined cloud network infrastructure as a part of Apple Cloud. Our infrastructure is a critical foundation in delivering Apple’s services (such as iCloud, iTunes, Siri, Maps) to billions of customers. We are a fast paced organization where drive and collaboration are the keys to success. Teams across Apple rely critically on us for infrastructure that help them build services that scale globally, are highly available, and “just work”. As an Operations Engineer you will be responsible day to day operations of K8 infra, Software Firewalls, VPC management, Incident management of the cloud network services to maintain high availability, scale and resilience. The successful candidate is expected to be highly self-motivated with a passion for excellence, quality and detail in driving solutions. This position requires you to be able to do on-call rotation on periodic basis. Minimum Qualifications Strong experience with Linux systems administration, including configuration, automated provisioning and monitoring Familiarity with network tools such as wireshark, tcpdump and traceroute Familiarity with "infrastructure-as-code" approach and tools Kubernetes experience, including cluster management as well as application deployment and configuration Proficient in at least one of these languages: Python, Ansible, Shell Solid grasp of fundamentals of modern technology stacks: containers, IP networking, HTTP, SSL Understanding of TCP/IP, routing/switching, firewalls, and network protocols. Able to quickly learn and adapt to new technologies Strong operational and troubleshooting skills Preferred Qualifications BS or MS in Computer Science or equivalent industry experience Experience with SDN controllers and virtualized network infrastructure would be a Plus. Experience supporting environments with thousands of servers and critical uptime requirements Experience with IP network design and architecture, routing, firewalls, and switching configuration. Experience with modern web-scale services including servers, vips, load balancers, proxies is big plus Experience working with monitoring and metrics platforms like Splunk and Prometheus Experience with 3 party cloud like AWS., GCP or AliCloud is a Big Plus Proficiency in Chinese is preferred due to frequent collaboration with stakeholders in Greater China.