Unknown company
Night Auditor
- Performs all check-in and check-out related tasks.
- Manages online and phone reservations.
- Welcome guests upon their arrival and assign rooms.
- Registers guests, collecting necessary contact information.
- Informs customers of payment methods and verifies credit card information.
- Provides information about the hotel, as well as all Company promotions and events.
- Respond to guest complaints in a timely and professional manner.
- Works with housekeeping staff to ensure that all rooms are clean and fully furnished.
- Confirms group reservations and arranges personalized services for VIP guests.
- Promotes additional services, when appropriate.
- Maintains updated records of bookings and payments.
- Performs all other duties as assigned.