NPO Operations Program Manager
The New Product Introduction Operations Program Manager (NPO) launches products on
time, with high quality and maximum customer availability.
NPO’s are pivotal to the dynamic development and launch of Apple’s products. A successful
NPO is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in
program/ project management; communicates with ease at all levels; thrives in an
ambiguous environment and is adept at facilitating actions and resolving conflicts.
Furthermore, we lead within worldwide Operations and collaborate with the core product
development team and other functional organizations within Apple.
• Leads Apple and Original Equipment Manufacturer (OEM) operations team in planning
and executing development builds and new product ramps.
• Drives Ramp readiness with Engineering, Operations and OEM teams.
• Communicates requirements and schedules to facilitate technical readiness with
supply chain teams.
• Influences product manufacturability, testability, and supply chain responsiveness in
pursuit of low cost and flexibility while stewarding quality
• Manages communications, upward and downward through the organization; raising
key issues and options for resolution with executive teams.
Minimum Qualifications
5+ years of experience in Operations or Supply Chain or Product/Program Management
MS or BS Degree
Preferred Qualifications
Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven
Solid communication skills and ability to build strong relationship to influence cross functional teams
Technical expertise and prior OEM management experience
Masters or MBA are considered a plus