Ocean Freight Manager

Commercial Development

• Identify sales opportunities with the sales team

• Monitor Irish market rates and trends

• Develop competitive pricing and service offerings with product teams

• Support customer meetings and presentations
  

Service Provider Management

• Build and maintain strong relationships with carriers and hauliers

• Negotiate rates, especially for exports

• Ensure competitive and cost-effective haulage pricing
  

Team Leadership

• Lead ocean operations, pricing, and warehouse teams

• Set objectives, provide coaching, and drive performance

• Oversee daily operations and optimize resources

• Track quotation success rates and improve performance

• Conduct appraisals and manage performance issues
  

Customer Relations

• Act as key contact for major customers

• Handle escalations and ensure high service levels
  

Quality & Compliance

• Ensure compliance with trade regulations and company policies

• Oversee system accuracy (ROCS) and shipment tracking

• Manage insurance claims and improve workflows

• Maintain health, safety, and environmental standards
  

Reporting & Performance

• Monitor budgets and cost efficiency

• Track KPIs (service, invoicing, delivery, pricing success)

• Deliver performance reports and improvement actions

• 10+ years’ experience in freight forwarding (sea/air/road/import/export/customs)
• Strong knowledge of the Irish ocean freight market
• Excellent carrier and stakeholder management skills
• Solid operational and financial understanding
• Proficient in Excel and freight forwarding systems
• Strong communication and teamwork abilities
• Relevant logistics qualification (preferred)
• Supervisory or management training
• Good health & safety awarenes