On-Site Technical Support L2

¡Sé parte de Stefanini!En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.¡Seguro no te quieres quedar fuera!¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones!Responsabilidades y atribucionesImplement and maintain Aumovio's global System and Security Management Solutions3rd level support tasks for SSM team related topicsResponsible for operational tasks & documentation within the SSM areaKnowledge management and knowledge transfer to local IT Administrator communityTroubleshooting, incident and problem management in the SSM areaImprovement of existing management systemsRequisitos y calificacionesWell organized technical planning and problem-solving skillsCoordination skillsHave ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approachHigh motivation to work in a challenging, global acting and multicultural teamFluent in English (German a plus)Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment)Working knowledge of ITIL with respect to Incident and Change ManagementComputer Science or equivalent studies minimum (Bachelor's Degree needed)Good knowledge of Microsoft Windows clients (7/8/10) and Windows Server (2008/2012/2016)Good knowledge of Oracle DatabaseScripting knowledge is a plus.