Onsite Assistant General Manager (Del Webb Sweetgrass)
Role: Onsite Assistant General Manager
Location: Richmond, TX
Community: Del Webb Sweetgrass
Pay Range: $70,000 – $80,000 per year (depending on education and experience)
Job Type: Full Time
Typical Schedule: Monday- Friday 8:00 AM- 5:00 PM
Company Summary
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Community Summary
Welcome to Del Webb Sweetgrass in Richmond, Texas! Our vibrant 55+ community offers a perfect blend of active living, beautiful amenities, and friendly neighbors. Explore our site to discover all the ways Sweetgrass can help you live your best life!
Life here is about more than just where you live, it’s about how you live. Our community amenities are designed to support an active, social, and relaxed lifestyle, with spaces to connect with neighbors, stay active, and unwind. Whether you are enjoying time outdoors or taking advantage of our indoor facilities, there is something for everyone to enjoy. Amenities include: The Lakehouse – office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks.
Role Summary
The Assistant General Manager serves as the second-ranking management professional within the Association and assists the General Manager in administration, operations, maintenance oversight, governance, financial management, and resident services.
This position reports directly to the General Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff.
Responsibilities
Leadership and Community Operations
- Assist the General Manager in daily administration and operations
- Serve as Acting General Manager when designated
- Coordinate operational initiatives and departmental activities
Board Governance and Administrative Support
- Prepare Board packets, notices, and meeting materials
- Attend Board, annual membership, and committee meetings
- Maintain corporate records and governing documents
Compliance Administration and Architectural Review
- Conduct community inspections and manage compliance tracking
- Administer architectural review applications and approvals
- Coordinate homeowner appeals and compliance hearings
Maintenance and Facilities Oversight
- Assist with oversight of common areas, amenities, pools, and facilities
- Coordinate preventative maintenance programs and inspections
- Monitor maintenance performance and work orders
Vendor and Contract Management
- Track contract renewals and vendor performance
- Solicit bids and prepare bid comparison analyses
- Maintain vendor records and insurance certificates
Financial Administration
- Review and code accounts payable transactions
- Assist with budgets, financial reporting, and reserve planning
Risk Management and Insurance Administration
- Assist with insurance programs, claims management, and incident reporting
- Support risk management and safety initiatives
Knowledge, Skills, and Abilities
- Strong leadership, customer service, and communication skills
- Knowledge of HOA governance and Board operations
- Ability to interpret financial statements and budgets
- Strong organizational and project management abilities
Disclaimer
This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.