Onsite Courtesy Patrol Officer (Yosemite Lakes Owners Association)

Role: Onsite Courtesy Patrol Officer

Location: Coarsegold, CA

Community: Yosemite Lakes Owners Association

Pay Range: $21.00 - $26.00 per hour (depending on education and experience)

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Yosemite Lakes Park is a non-gated community in the Central California Sierra Mountain foothills located between Yosemite National Park and Fresno near the unincorporated town of Coarsegold. YLP covers about 10 square miles at elevations from 900 to 2,200 feet, naturally landscaped by oak tree, pine tree, and boulder landscapes, pristine views of snowcapped mountains and the broader views of the Central Valley. All homes are custom-built on 1 acre and larger home sites. There are 2,263 parcels with about 1,870 homes.

YLP is administered by an elected board of the Yosemite Lakes Owners Association (YLOA). Declaration of Restrictions (DOR) are not stringent as YLP caters to people who enjoy an active outdoor lifestyle and the community retains its character by individual pride in ownership.

Amenities include a 9-hole golf course with pro shop and coffee shop, riding/boarding stable, clubhouse with restaurant, lounge and library, swimming pool and tennis courts, a ball field, picnic areas, basketball court, volleyball court, tether ball, private security, storage facility, hiking/riding trails and fishing lakes.

Responsibilities

• Patrol and protect the association’s property by maintaining a safe and secure environment
• Receive and respond to resident phone calls; redirect as appropriate
• Greet all residents and guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed
• Assist with checking residents in, as necessary, for association events or meetings
• Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards
• Update new/existing owners’ information in the appropriate system daily or as required
• Sort incoming mail and package deliveries for distribution
• Perform or assist with any operations as required to maintain workflow and meet schedules. Notify supervisors of unusual equipment or operating problems and the need for additional materials and supplies
• Ensure all safety precautions are followed while performing job duties

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.