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bernergroup

Operador Call Center - São Domingos de Rana (m/f)

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BERNER pushing the limits. Decidir sobre a tua carreira e o teu empregador é uma escolha sobre o teu futuro - um futuro onde irás investir a tua paixão e uma grande parte do teu tempo, energia e capacidade.


Are you a visionary Inside Sales Representative (Construction/Mobility/Industry) ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success!

INDIVIDUAL ACCOUNTABILITIES

  • Take orders
  • Provide product selection advice
  • Take order change requests, incl. Returns; cross- & upsell
  • Provide info on delivery status, invoicing for high-value customers
  • Manage complaints & warranties, e.g. For damaged goods, delays for high-value customers
  • Qualify and warm up/activate leads generated by mktg./kam

SHARED ACCOUNTABILITIES

  • In teamselling approach, align on sales actions and customer needs (with local field sales)
  • Act in alignment with local quantity and quality guidelines
  • Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights
  • Aligning customer priorities across channels


O Grupo BERNER, enquanto empregador, ousa diferenciar-se e proporcionar a cada colaborador a oportunidade e a possibilidade de desenvolver-se.
Juntos, ultrapassamos os nossos próprios limites e contribuímos para a construção de um amanhã melhor.