Operational Process Analyst

Description -

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

At HP, the future is yours to create!

Responsibilities:

Works closely with the in country Sales Marketing/Category/Sales/Logistics on demo requirements
Partner with Demo Coordinator on the demo equipment requests for alignment, works out fallout and reasons for failure
Validates the approval from MDM or PM on the available country demo budget, updates in a weekly basis
Creates and manages order in SAP till delivery to warehouse, available in the loan management system
Closes requests within requested Turn Around Time and ensures to achieve the key performance index
Contacts planner or other team to fix issue with ownership when there is an error code, until closure
Tabulates monthly freight transaction volume & cost and updates to country teams
Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies

Education and Experience Required:

First level university degree or equivalent experience; may have advanced university degree
Typically ~4 years of experience in a business related function, preferably in Logistic & Supply Chain Management or Finance Background

Knowledge and Skills:

Advanced communication skills (e.g. written, verbal, presentation) in English (Japanese/Korean etc. 2nd foreign language may need in term of the support country)
Strong knowledge and skills with business applications (e.g., Excel, Outlook)
Familiar with SAP/ERP system, PC & Printer products
Great team player, good learner with strong executive ability, responsibility and initiative spirits
Willing to work under pressure, hard-working, strong sense of time, multi-tasks manager
Solid understanding of internal business processes and policies
Developed business acumen and understanding of accounting concepts

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (China)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"