Operational Risk Management Program Lead - Ford Credit Bank

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

Ford Motor Credit Company (“Ford Credit”) has received regulatory conditional approval to form Ford Credit Bank (the “Bank”), to be headquartered in Salt Lake City, Utah. The Bank will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, EV Infrastructure and software and will accept deposits with competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Credit, an indirect wholly owned subsidiary of Ford Motor Company (“Ford”).

The people of Ford Credit have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. The proposed Bank will be a strategic addition to Ford Credit and is key to providing the capabilities needed to meet the financing expectations of Ford customers. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.

The successful candidate will be a member of an exciting and dynamic team of banking professionals who would have the opportunity to stand up and begin the operations of the de novo Bank. New employees hired by the bank will initially be Ford Credit employees. Once the bank is formally established, these employees may be transferred to the new bank.

Come help build a better world, where every person is free to move and pursue their dreams. Ford was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience.

In this position...

Play a vital role in an exciting and dynamic team of banking professionals to stand up and begin operations of the de novo Bank. The Operational Risk Management (ORM) Lead will ensure the risk framework is accurate, actionable, and continuously informing business decisions. This individual will report directly to the Bank’s Risk Officer for Operational Risk Management and will assist in the execution of the ORM program in compliance with the Bank’s policy and procedures and regulatory expectations. The ORM Lead will ensure the appropriate identification, assessment, validation, and ongoing monitoring of the program’s methodologies.

What you'll do...

Own and execute the Risk and Control Self-Assessment program through facilitating risk identification workshops, challenge and refine risk statements, ensure controls are properly designed, and drive inherent vs residual risk scoring
Oversee the independent validation of all operational control effectiveness and testing, ensuring that they are conceptually sound, fit for their intended purpose, and all validation activities and conclusions are adequately documented consistent with Bank policies and procedures, which includes defining what effectiveness is, identify controls gaps, and escalate systemic exposure
KRI/Metrics Design & Monitoring for the Operational Risk Management program, which includes building forward-thinking risk intelligence reporting, setting thresholds aligned to risk appetite, monitoring trends and breaches. Risk insight and Reporting, which includes highlighting emerging risks and cross-functional impacts, provide actionable recommendations, build reporting (e.g., heatmaps, trend views, and scenario insights).
Own Issue and Incident Management second line effective challenge through issue and remediation validation, root cause analysis review, track remediation progress and effectiveness, and identify repeat/thematic risks
Provide second line effective challenge and advisory to the business to ensure alignment to risk appetite, policy and program requirements, control design, and new product/change risk assessments
Oversee and own ORM GRC platform data integrity ensuring data quality across risks, controls, KRIs, and Issues. Maintain relationship mapping within the GRC platform
Collaborate effectively with the business, developers, business stakeholders, and other department heads to deliver on specific objectives and initiatives
Communicate operational risk management policies, procedures, and expectations to stakeholders across the organization
Stay abreast of industry trends, regulatory changes, and emerging risks related to operational risk management
Assist in regulatory examinations, internal audits, and external audits of the operational risk management program. Respond to exams and audit concerns and corrective action of all related findings

You'll have...

A bachelor’s degree in finance, Accounting, Business Administration, or a related field or 7-10 years’ experience in banking or financial services within Risk Management
Proven experience acting in a “second Line” or Risk Office capacity
Experience building or maturing/executing risk programs (e.g., RCSA, KRI frameworks, or Issue Management)
Experience in owning or executing exam management or regulatory exams
Familiarity with industry-standard risk frameworks (e.g., COSO, ISO 31000).
Knowledge of banking regulations related to operational risk and safety and soundness.
RCSA Expertise: Deep understanding of the Risk and Control Self-Assessment (RCSA) lifecycle, including risk identification, control design, and residual risk scoring.
Proficiency in using and managing Governance, Risk, and Compliance (GRC) software (e.g., Archer, MetricStream, ServiceNow, or similar tools).
Ability to design and monitor Key Risk Indicators (KRIs) and develop risk appetite thresholds.
Strong analytical skills to perform root cause analysis on operational incidents and identify thematic risks.
Ability to explain complex regulatory requirements to non-technical stakeholders and senior management
Demonstrated ability to work autonomously as a self-starter with strong ownership mindset
Excellent organizational skills and the ability to work well under pressure both independently and collaboratively within a team environment

Even better, you may have...

Holds a Risk Management Certification (e.g., CRISC, PRM, or CRM)

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $94,800-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-FordCredit #LI-MN1