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Tao Group Hospitality

Operations Associate - Peak New York

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Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage

  • 401(k) Retirement Program with Employer Match

  • Life and Disability Insurance Plans

  • Ancillary Insurance Plans

  • Employee Assistance Program

  • Fertility & Family Forming Support and Resources

  • Pet Insurance

  • TAO Marketplace

  • Employee Discounts

  • Time off and much more!

Supports the setup, maintenance, and logistics of event equipment and inventory to ensure seamless execution of event operations. This role is responsible for preparing, organizing, and transporting event materials and from event sites. The Equipment Associate works closely with event coordinators, operations staff, and vendors to maintain high standards of safety, efficiency, and customer service. Interact with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate the needs of the guests

  • Maintain the general cleanliness and orderliness of the tables and surrounding area including floor

  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs

  • Responsible for the collection, movement, distribution, and requisition of events inventory and equipment for each event

  • Mobilize large furniture and equipment throughout the Venue

  • Perform equipment pulls and returns independently based on the specific needs of the event as outlined by the Venue Managers

  • Maintain accurate inventory count both pre and post event

  • Maintain communication with management throughout events to ensure all equipment is present

  • Access storage needs and communicates with team accordingly

  • Report/document any missing/broken items to management

  • Maintain storage organization and cleanliness to ensure smooth event service

  • Upkeep of our shared storage spaces

  • Receiving and returning of packages

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue Equipment Associate training

EDUCATION/WORKING KNOWLEDGE:

  • Minimum 1 year experience receiving and handling inventory required

  • Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate

  • Must have good positive energy throughout the day

  • Must be able to print legibly for Team Members, management, and guests to read

  • Must be able to stand for extended periods of time

  • Must be able to move quickly

  • Must be able to push and lift up to 75 lbs. with or without assistance

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Exposure to cleaning materials

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

  • Ability to maintain confidentiality

  • Ability to handle a fast-paced, busy, and somewhat stressful environment