Operations Coordinator (Supply Chain Services)

Review incoming job orders and verify all necessary documents are provided and in order.

• Prepare and send the following documents e.g., Instruction to Inspectors which includes the scope of work, target budget for the job/project, type of inspectors to be deployed, duration of inspection, and other pertinent instructions based on the specifics of the job/project.
• Ensure that the inspection budget and expenses are tracked and controlled.
• Ensure that the technical and commercial matters related to a project/job are clear, reviewed, and approved by the Industrial Services Head, and understood by the responsible inspector/s.
• Ensure that concerns during the job/project are clearly communicated to the client with regular follow throughs and monitoring. Any major concerns are elevated to the Industrial Services Head.
• Coordinate with the client representative for any technical or commercial issues that may be encountered during the job/project deployment and seek workable solutions with the approval of the Industrial Services Head.
• Ensure that technical support is provided to the inspection team and/or client.
• Work with the inspector and report reviewer for the timely completion of the reports.
• Track the timeliness of inspection and job reports and ensure that service invoice are timely issued and submitted to the client along with the report.
• Maintain job files and other quality records.
• Conduct ocular inspection and/or aid the inspection team during peak activities as needed.
• Conduct regular Operational Integrity and Operational Level audits for jobs/projects.
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Performs other related duties as may be assigned either in collaboration or departmental goals or for
  his/her personal or professional training, education, or development as programmed by his/her immediate superior.
• Complies with the QHSE policies

College graduate, preferably with background in engineering (civil, industrial, mechanical)

Required Skills

• Knowledge in the supply chain for energy, oil & gas, construction, and/or manufacturing industries/sectors (stakeholders, trends/shifts, competition, processes, regulations & guidelines, etc.)
• Has good communication and interaction skills and is a team-player.
• Core (Integrity, Work Standard, Customer Service Orientation, Communication), Professional/Technical Knowledge, Functional (Organization skill, Analysis/Problem Assessment, Attention to Details/ Quality orientation, and Judgement/ Problem-solving), Leadership and Management Skills
• Ability to adopt and adapt a flexible approach to effectively strategize and act to a fast-phased changing environment
• Knowledge computer applications e.g. Word, Excel, PPT, PDF and willing to learn in utilizing CRM tool e.g. Salesforce
• Customer service-oriented
• Has sense of accountability
• Has integrity
• Willing to learn and grow
• Has analytical skills, attention to details, and problem-solving abilities
• Has leadership and management skills
• Fluent in English and Filipino (both written and verbal)