Operations Executive
Key Responsibilities
- Oversee daily operations, including on-site supervision, staff deployment, and performing cleaning duties as needed.
- Conduct site visits to assess service requirements, assist with quotations, and follow up with clients.
- Develop, train, and guide operational staff, ensuring adherence to SOPs and high-quality service standards, while supporting their well-being and professional growth.
- Ensure cleaning works meet service, safety, and scheduling standards, and identify opportunities for operational improvements.
- Liaise with clients, aligning expectations and providing excellent face-to-face communication.
- Prepare operational and site reports and collaborate with internal teams to support smooth operations and continuous improvement.
- Drive ongoing improvements in workflows, SOPs, and overall service quality.
Requirements
- Prior experience in the cleaning industry, preferably with hands-on operational experience
- Comfortable being on-site and performing operational duties daily
- Strong coordination skills with confident client-facing communication
- Highly organized and able to manage multiple tasks or sites simultaneously
- Able to develop, train, and guide staff to follow SOPs and maintain high-quality standards
- Proactive, growth-oriented mindset with a focus on operational improvement
- Team player capable of collaborating across internal teams
Chua Mui Khim
( EA Registration Number : R22104766)
ASEANet Manpower Consulting Pte Ltd
(Co Reg : 202141565E / EA License: 21C0866)
We regret to inform that only shortlisted candidates will be notified