Operations Manager

Bevatel is looking for an experienced Operations Manager to lead and optimize operations across our core product teams, including Account Management, Voice, and Business Chat.<\/span>
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Responsibilities:<\/span>
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Oversee daily operations across multiple departments and ensure smooth service delivery.<\/span>
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Monitor performance, SLAs, and operational KPIs to maintain high service quality.<\/span>
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Drive process optimization, efficiency, and scalability.<\/span>
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Lead, mentor, and manage cross\-functional teams.<\/span>
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Collaborate closely with Product, Tech, Sales, and Support teams.<\/span>
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Identify operational risks and implement continuous improvement initiatives.<\/span>
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Prepare operational reports and provide insights to senior management.<\/span>
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Requirements<\/h3>
- 3+ years of experience in Operations Management (SaaS, Telecom, or Tech preferred).<\/span>
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- Strong leadership and people management skills.<\/span>
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- Solid understanding of service operations and performance management.<\/span>
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- Excellent communication, problem\-solving, and organizational skills.<\/span>
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- Experience managing multiple teams or functions.<\/span>
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  Benefits<\/h3>
  Peace of Mind:<\/b> Robust Social and Medical Insurance coverage.
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  Innovation Hub:<\/b> A dynamic workspace designed for collaboration and creativity.
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  Career Upskilling:<\/b> Access to workshops and courses to keep your skills at the cutting edge of the industry.
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