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Médecins Sans Frontières India

OPERATIONS MANAGER

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JOB PURPOSE<\/span><\/span><\/b>
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You are responsible for defining and realising\ncountry strategies and operations, by overall management of the implementation\nthereof. You promote and initiate critical reflection and learning within and\noutside OCA organisation.<\/span><\/span>
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KEY ACCOUNTABILITIES<\/span><\/span><\/b>
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Job Overview<\/span><\/span><\/span><\/b><\/span><\/span><\/b>
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  • You drive the development of\n the short\- and long\- term approach and strategy on medical aid, témoignage\n and humanitarian aid in assigned countries of operations.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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  • You\n provide strategic guidance and support to the Heads of mission. You initiate,\n lead and manage humanitarian\-medical responses, ensure the manageability of\n the operations from a medical, security management and humanitarian aspect.\n In doing so, you seek alignment across OC´s and manage the relationship with\n other departments to realise synergy.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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  • You\n safeguard MSF\u2019s different values, principles and policies. You ensure that\n security management is adapted effectively balancing risk and impact. You\n ensure that security incidents are managed, and you initiate the response to\n and advise on critical incidents. You may lead the response after\n consultation with the (deputy) Director Operations & Advocacy.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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  • You ensure an information\n flow from the MT to the members of the desk/ teams, and you represent the desk/ team towards the MT and\n other departments, to ensure priorities are considered. You organise the\n desk/ teams and promote and initiate learning and reflection<\/span><\/span><\/span>
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  • You\n must be willing to work long, and irregular hours and you visit the countries\n of operations regularly, minimum once a year, including available for travel\n at short notice to countries of operations. You may spend up to 40% of your\n time in the countries of operation.<\/span><\/span><\/span><\/span>
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    Main responsibilities<\/span><\/span><\/span><\/b><\/span>
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    • Facilitate staff reflection\n on longer\-term ambitions and career aspirations, translating thse into\n actionable career and development plans that benefit both individuals and the\n organization.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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    • Coaching of IMS regarding career paths and identify\n their development needs.<\/span><\/span><\/span><\/span>
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    • Providing guidance\n in the means of development that MSF can offer<\/span><\/span><\/span><\/span>
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    • Team performance, by fostering engagement and a safe working\n environment<\/span><\/span><\/span>
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    • Humanitarian Medical Operations strategy, including emergency response\n security and critical incident management, advocacy and communication\n strategies, policy framework, policies, developed and implemented in\n collaboration with other operations managers, HoE\-desk, other departments and\n contributing to sharing and coherence across OC\u2019s<\/span><\/span><\/span>
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    • Team and performance, ensuring availability of specialised knowledge\n and skills, fostering engagement and a safe working environment<\/span><\/span><\/span>
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    • Quality assurance of the country program execution, including\n compliance with values, principles and policies<\/span><\/span><\/span>
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    • Advice and support to country program leadership, in general and on\n critical incidents<\/span><\/span><\/span>
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    • Contribution to wider development of MSF strategy through critical reflection\n and learning within and outside the organisation.<\/span><\/span><\/span>
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    • Budget, agreed upon and realised<\/span><\/span><\/span>
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    • Budget, agreed upon and realised<\/span><\/span>Reports, including on progress of team and program objectives<\/span><\/span><\/span><\/span>
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      KEY INTERACTIONS <\/span><\/span><\/b>
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      • Heads of mission (3\-6 at the time)
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      • Operations Advisor
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      • Operations Officer
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      • OST members (functionally)
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      • +/\- 2500 staff (indirect)
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        Requirements<\/h3>
        Educational\nQualifications<\/span> <\/span><\/span>& Functional /\nTechnical Skills<\/span><\/span><\/span><\/b>
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        Masters in (Humanitarian)\npractice, social or political sciences, or Graduate in (an area related to)\noperations, logistics, business administration<\/span><\/span><\/span>
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        Relevant Experience<\/span><\/span><\/span><\/b>
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        • 8+\n years of field experience in humanitarian aid, plus senior management<\/span>
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        • Broad\n knowledge of security management, policy formulation, financial and human\n resource management<\/span>
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        • Candidates with MSF experience preferred<\/span><\/span><\/span><\/span><\/span> <\/span>
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          Other requirements<\/span><\/span><\/span><\/b><\/span><\/span><\/b>
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          • English <\/span><\/span>essential<\/span><\/span><\/span>. French\n and/or Arabic, Spanish desirable
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          • Planning and Organizing <\/span><\/span> <\/span><\/span><\/span><\/span>
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          • Results and Quality Orientation<\/span><\/span><\/span>
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          • Networking\n and Building Relationships <\/span><\/span> <\/span><\/span><\/span><\/span>
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          • Behavioural Flexibility<\/span><\/span><\/span><\/span><\/span><\/span>
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            Benefits<\/h3>
            WE OFFER:<\/span><\/span><\/span><\/span><\/b>
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            • Contract duration is three year\nwith a possibility of extension for another three years.<\/span><\/span><\/span><\/span>
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            • A stimulating, professional\nenvironment in a reputed international organization.<\/span><\/span><\/span><\/span>
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            • Compensation gross per month\nrange USD <\/span><\/span><\/span><\/span>3423 to<\/span> USD\n4881 <\/span><\/span><\/span><\/span><\/span><\/span><\/b>\u2013 (final salary will depend on the scaling of\nthe CV as per MSF criteria)<\/span><\/span><\/span><\/span>
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            • 13th Month\nbonus (equivalent to one month gross) will be additional.<\/span><\/span><\/span><\/span>
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            • Medical: MSF provides\nmedical reimbursement for employees and their dependents as per MSF health care\npolicy.<\/span><\/span><\/span><\/span>
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            • This is an international<\/span><\/span><\/span> vacancy with MSF\nSouth Asia and we provide MSF South Asia\u2019s international package benefits<\/span><\/span><\/span> of monthly housing allowance (USD 734 for single / USD 916 for family) ,\nchild education allowance (up to USD 417 per child), annual holiday ticket and one\ntime relocation package.<\/span><\/span><\/span>
              <\/span>* All\nbenefits (salary, allowances, etc) are subject to tax deductions*<\/span><\/span><\/span>
              <\/span> <\/span><\/span><\/span>
              <\/span>** <\/span><\/span><\/i><\/span>Non\-Sri Lankan staff working in Sri Lanka and holding a\nresident permit are considered tax residents and are liable for income tax at\nprogressive rates up to 36% on total income, inclusive of salary and benefits.\nAs Sri Lanka operates on a self\-assessment basis, staff are required to\nregister for a Taxpayer Identification Number (TIN), make quarterly advance tax\npayments as applicable.**<\/span><\/span><\/i>
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              HOW TO APPLY: <\/span><\/span><\/span><\/span><\/u><\/b>Please\nsend a copy of your CV together with a letter of motivation (both should be in\none document) by clicking on the link below: <\/span><\/span><\/span><\/span>https://msfindia.zohorecruit.in/jobs/Careers<\/span><\/span><\/span><\/a> <\/span><\/span> <\/span><\/span>
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              Application Checklist:<\/span><\/span><\/span><\/span><\/u>
              <\/span> <\/span><\/span><\/span><\/span><\/span><\/b>Please check that you have included the following in your\napplication:<\/span><\/span><\/span><\/span>
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              \-An updated CV<\/span><\/span><\/span><\/span>
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              \-Letter of Motivation, which is a supporting\nstatement demonstrating how you meet the key requirements of the role. <\/span><\/span><\/span><\/span>
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              Last application date: 12th<\/sup> July 2026.<\/b><\/span><\/span><\/span>
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              Remarks:<\/span><\/span><\/span><\/u> Only\nshort\-listed candidates will be contacted.<\/span><\/span><\/span><\/b>
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