As the Head of Operations for Coins.xyz Nigeria Markets Limited, you will direct and refine all operational procedures. Your role involves leading and managing all local operational activities for COINS XYZ DIGITAL MKTS NIG LTD, guaranteeing adherence to regulatory guidelines, operational efficiency, and scalability to fulfill user requirements in Nigeria.
Responsibilities
Lead end-to-end operations across KYC, onboarding, payments, reconciliations, and transaction processingDevelop and manage operational SOPs, KPIs, and reporting frameworksCoordinate closely with the compliance officer to ensure adherence to SEC regulationsLiaise with global product and engineering teams to localize workflowsBuild and manage relationships with local banks, vendors, and payment partnersHire, train, and lead a high-performing local operations and customer service teamMonitor operational risk, inefficiencies, and implement continuous improvementsRequirements
Masterʼs degree in Business Administration or a related fieldExperience in the cryptocurrency or fintech industry5+ years in fintech or financial services operations, preferably in a regulated environmentDeep understanding of Nigerian payments infrastructure, KYC/AML processes, and crypto industryProven track record of scaling fintech or tech-enabled operationsProven operations management experience, preferably in a similar industry.Strong leadership, team management, problem-solving, and decision-making skills.Excellent communication, interpersonal skills, and project management abilities.Proficiency in Microsoft Office Suite, Google suite etcExperience with international teams is a plus.
Yellow Card
Maersk
Roldão Atacadista
Espaçolaser
Farmácias São João