Operations Manager
Do you love to inspire others? Looking to be part of\na team with an iconic brand? Here\u2019s your chance!
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<\/div>Your energy, focus and passion will enable you to deliver the company brand standards through a clearly defined business plan and\nKPI\u2019s on a day to day basis. You will ensure that all aspects of the hotel operations are compliant with brand,\noperational, policy and legal requirements. As an inspired leader you will focus on delivering the guest experience, working to remove barriers and\ndevelop an engaged team who understand the operational goals and deliver the growth agenda.
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What will I\nbe doing?
<\/h3>- Translating\nthe operational strategy and delivering the brand proposition on a day to day\nbasis through engaged and driven and well trained teams.
<\/span><\/li>- Directly\nmanaging housekeeping, maintenance front of house and in some instances F&B\ndepartments
<\/span><\/li>- Recruit,\nTrain and lead a team of people, developing successors within the business and\nachieving the \u201cpromote from within\u201d strategy at all opportunities and engaging\nfuture leaders.
<\/span><\/li>- Building a\nworld class customer focused culture in your hotel to ensure the consistent\ndelivery of our goals.
<\/span><\/li>- Effectively\nmanage controllable expenses and focus on maintaining/improving profit margins\nwithout compromising the guest experience and team engagement to deliver our\nfinancial targets.
<\/span><\/li>- Analyzing\nperformance using key business measures to feedback and provide insight, then\ndeveloping action plans that target the levers to drive performance through a\nsolid understanding of your business.
<\/span><\/li>- Review the\nguest journey, including experiencing partners service provision (F&B etc.)\nat key trading times, always talking and listening to guests and your team to\ngain more insight in order to improve business processes and identify\nimprovement opportunities.
<\/span><\/li>- Demonstrating\na clear understanding of the performance of your hotel, the marketplace and\nyour competitors\u2019 activities and sharing this with key stakeholders to support\nthe delivery of the GCC Business Plan.
<\/span><\/li>- Working\neffectively with Sales Manager to deliver short, medium and long\-term sales\ngrowth.
<\/span><\/li>- Monitoring\nand influencing our Revenue Management Systems to ensure its effective\ndeployment to deliver optimum rates for our product and expected market share\nwithin our competitor set.<\/span>
<\/li><\/ul>
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Requirements<\/h3>
<\/p>
- Experience\nmanaging large teams<\/span>
<\/li>- A solid\nunderstanding of cleaning bedrooms and managing inventories<\/span>
<\/li>- Experience\nnavigating customer feedback, inventory and maintenance related and other\ncomputer systems.<\/span>
<\/li>- Inclusive Team Engagement Skills<\/span>
<\/li>- Developing and Empowering a team<\/span>
<\/li>- Recognition and Celebrating\nSuccess<\/span>
<\/li>- Managing Difficult conversations<\/span>
<\/li>- Resilience<\/span>
<\/li>- Learning Agility<\/span>
<\/li>- Managing Change<\/span>
<\/li>- Time Management and planning<\/span>
<\/li>- Analytical Thinking and problem solving<\/span>
<\/li>- Effective communication<\/span>
<\/li><\/ul>Experience<\/b>
<\/p>- 5years of relevant experience in managing\n operations <\/span>across<\/span> all departments <\/span><\/span>within the hospitality\n industry.<\/span><\/span><\/span>
<\/li>- Ideally possess a graduate degree or equivalent in Hospitality, Business\n Management, Administration or a related field<\/span><\/span>
<\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>We offer a\ncompetitive salary package, medical insurance which includes dental, air\ntickets, and hours which offer you a work life balance.
Along with\nthis we have many examples of how those that work with us have grown and\ndeveloped their career throughout our company. So if you are committed and\ndriven and want to develop into other areas then we will support you to do\nthis.
At Premier\nInn, we know the importance of creating a culture which brings the experience\nto life for both our customers and our team and this is supported by strong\ncompany values. We employ people that not only believe in our values but also\nhave the passion to live and breathe them, and always put the customer in the\nheart of everything we do.
We want\nPremier Inn to be a place where people\u2019s skills and careers grow as fast as we\ndo. A place where everyone has the opportunities to develop and achieve their\ndreams. We put emphasis on a \u2018promote from within\u2019 culture and continuously\nstrive to create a supportive and engaging environment in which our team can\nthrive and deliver.
If this\nsounds like you and you are ready to work in an environment that values your\nwork and rewards you fairly then please click on the "I'm interested"\nbutton and join the team!<\/div><\/span>
<\/div>
Your energy, focus and passion will enable you to deliver the company brand standards through a clearly defined business plan and\nKPI\u2019s on a day to day basis. You will ensure that all aspects of the hotel operations are compliant with brand,\noperational, policy and legal requirements. As an inspired leader you will focus on delivering the guest experience, working to remove barriers and\ndevelop an engaged team who understand the operational goals and deliver the growth agenda.
<\/p>
<\/p>
What will I\nbe doing?
<\/h3>- Translating\nthe operational strategy and delivering the brand proposition on a day to day\nbasis through engaged and driven and well trained teams.
<\/span><\/li>- Directly\nmanaging housekeeping, maintenance front of house and in some instances F&B\ndepartments
<\/span><\/li>- Recruit,\nTrain and lead a team of people, developing successors within the business and\nachieving the \u201cpromote from within\u201d strategy at all opportunities and engaging\nfuture leaders.
<\/span><\/li>- Building a\nworld class customer focused culture in your hotel to ensure the consistent\ndelivery of our goals.
<\/span><\/li>- Effectively\nmanage controllable expenses and focus on maintaining/improving profit margins\nwithout compromising the guest experience and team engagement to deliver our\nfinancial targets.
<\/span><\/li>- Analyzing\nperformance using key business measures to feedback and provide insight, then\ndeveloping action plans that target the levers to drive performance through a\nsolid understanding of your business.
<\/span><\/li>- Review the\nguest journey, including experiencing partners service provision (F&B etc.)\nat key trading times, always talking and listening to guests and your team to\ngain more insight in order to improve business processes and identify\nimprovement opportunities.
<\/span><\/li>- Demonstrating\na clear understanding of the performance of your hotel, the marketplace and\nyour competitors\u2019 activities and sharing this with key stakeholders to support\nthe delivery of the GCC Business Plan.
<\/span><\/li>- Working\neffectively with Sales Manager to deliver short, medium and long\-term sales\ngrowth.
<\/span><\/li>- Monitoring\nand influencing our Revenue Management Systems to ensure its effective\ndeployment to deliver optimum rates for our product and expected market share\nwithin our competitor set.<\/span>
<\/li><\/ul>
<\/div><\/span>
Requirements<\/h3>
<\/p>
- Experience\nmanaging large teams<\/span>
<\/li>- A solid\nunderstanding of cleaning bedrooms and managing inventories<\/span>
<\/li>- Experience\nnavigating customer feedback, inventory and maintenance related and other\ncomputer systems.<\/span>
<\/li>- Inclusive Team Engagement Skills<\/span>
<\/li>- Developing and Empowering a team<\/span>
<\/li>- Recognition and Celebrating\nSuccess<\/span>
<\/li>- Managing Difficult conversations<\/span>
<\/li>- Resilience<\/span>
<\/li>- Learning Agility<\/span>
<\/li>- Managing Change<\/span>
<\/li>- Time Management and planning<\/span>
<\/li>- Analytical Thinking and problem solving<\/span>
<\/li>- Effective communication<\/span>
<\/li><\/ul>Experience<\/b>
<\/p>- 5years of relevant experience in managing\n operations <\/span>across<\/span> all departments <\/span><\/span>within the hospitality\n industry.<\/span><\/span><\/span>
<\/li>- Ideally possess a graduate degree or equivalent in Hospitality, Business\n Management, Administration or a related field<\/span><\/span>
<\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>We offer a\ncompetitive salary package, medical insurance which includes dental, air\ntickets, and hours which offer you a work life balance.
Along with\nthis we have many examples of how those that work with us have grown and\ndeveloped their career throughout our company. So if you are committed and\ndriven and want to develop into other areas then we will support you to do\nthis.
At Premier\nInn, we know the importance of creating a culture which brings the experience\nto life for both our customers and our team and this is supported by strong\ncompany values. We employ people that not only believe in our values but also\nhave the passion to live and breathe them, and always put the customer in the\nheart of everything we do.
We want\nPremier Inn to be a place where people\u2019s skills and careers grow as fast as we\ndo. A place where everyone has the opportunities to develop and achieve their\ndreams. We put emphasis on a \u2018promote from within\u2019 culture and continuously\nstrive to create a supportive and engaging environment in which our team can\nthrive and deliver.
If this\nsounds like you and you are ready to work in an environment that values your\nwork and rewards you fairly then please click on the "I'm interested"\nbutton and join the team!<\/div><\/span>
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<\/div><\/span>
Requirements<\/h3>
<\/p>
- Experience\nmanaging large teams<\/span>
<\/li>- A solid\nunderstanding of cleaning bedrooms and managing inventories<\/span>
<\/li>- Experience\nnavigating customer feedback, inventory and maintenance related and other\ncomputer systems.<\/span>
<\/li>- Inclusive Team Engagement Skills<\/span>
<\/li>- Developing and Empowering a team<\/span>
<\/li>- Recognition and Celebrating\nSuccess<\/span>
<\/li>- Managing Difficult conversations<\/span>
<\/li>- Resilience<\/span>
<\/li>- Learning Agility<\/span>
<\/li>- Managing Change<\/span>
<\/li>- Time Management and planning<\/span>
<\/li>- Analytical Thinking and problem solving<\/span>
<\/li>- Effective communication<\/span>
<\/li><\/ul>Experience<\/b>
<\/p>- 5years of relevant experience in managing\n operations <\/span>across<\/span> all departments <\/span><\/span>within the hospitality\n industry.<\/span><\/span><\/span>
<\/li>- Ideally possess a graduate degree or equivalent in Hospitality, Business\n Management, Administration or a related field<\/span><\/span>
<\/li><\/ul>
<\/div><\/span>Benefits<\/h3>
We offer a\ncompetitive salary package, medical insurance which includes dental, air\ntickets, and hours which offer you a work life balance.
Along with\nthis we have many examples of how those that work with us have grown and\ndeveloped their career throughout our company. So if you are committed and\ndriven and want to develop into other areas then we will support you to do\nthis.
At Premier\nInn, we know the importance of creating a culture which brings the experience\nto life for both our customers and our team and this is supported by strong\ncompany values. We employ people that not only believe in our values but also\nhave the passion to live and breathe them, and always put the customer in the\nheart of everything we do.
We want\nPremier Inn to be a place where people\u2019s skills and careers grow as fast as we\ndo. A place where everyone has the opportunities to develop and achieve their\ndreams. We put emphasis on a \u2018promote from within\u2019 culture and continuously\nstrive to create a supportive and engaging environment in which our team can\nthrive and deliver.
If this\nsounds like you and you are ready to work in an environment that values your\nwork and rewards you fairly then please click on the "I'm interested"\nbutton and join the team!<\/div><\/span> - Ideally possess a graduate degree or equivalent in Hospitality, Business\n Management, Administration or a related field<\/span><\/span>
- A solid\nunderstanding of cleaning bedrooms and managing inventories<\/span>