Operations & Office Manager (Japanese Speaking)

[Job ID: 1635842]

Job Summary:

We are seeking a highly organized and self-driven Operations & Office Associate to oversee office operations, IT coordination, and compliance-related administrative support within a regulated financial services environment.

This role requires strong ownership across office management, IT coordination, and regulatory documentation, ensuring smooth day-to-day operations in a lean organization.

Responsibilities:

1. Office Operations & Administration

• Oversee daily office operations and vendor management
• Manage contracts, service providers, and renewals
• Maintain corporate records and ensure proper documentation control
• Monitor budgets, expenses, and support financial tracking
• Maintain business continuity plans and operational procedures
• Improve internal workflows and operational efficiency

2. IT Coordination & Support

• Act as primary liaison between HQ IT, vendors, and internal users
• Coordinate system maintenance, upgrades, and troubleshooting
• Track and resolve IT issues in a structured and timely manner
• Maintain IT asset inventory and access control documentation
• Support IT onboarding and offboarding setup processes
• Assist with IT governance documentation and audit preparation
• Monitor vendor performance and ensure SLA compliance

3. Compliance & Accounting Support

• Maintain structured compliance documentation and filing systems
• Support regulatory reporting coordination and record-keeping requirements
• Assist with KYC documentation and compliance processes
• Support accounting documentation, invoice tracking, and audit preparation

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Requirements:

[Must-have]

• Immediate or short notice preferred (within a few weeks max)

• 6–10 years of experience in operations, office management, or IT coordination (e.g. Office Manager or similar roles)
• Proficiency in Japanese for Japanese speaking stakeholder communication
• Strong organizational skills with high attention to documentation accuracy
• Ability to work independently in a lean and fast-paced environment
• Strong vendor and stakeholder management skills
• Detail-oriented, reliable, and capable of handling multi-functional responsibilities

[Preferred]

• Experience in financial services or regulated industries
• Familiarity with MAS (Monetary Authority of Singapore) regulatory environment

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EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

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