Operations Officer (Enforcement)

Key Responsibilities:

• Conduct regular patrols of assigned zones (e.g., parking facilities, entrances/exits, restricted areas).
• Detect and document instances of tailgating, unauthorized vehicle access, and illegal parking.
• Enforce parking rules and entry/exit protocols in accordance with applicable SOP and organizational policies.
• Issue violation notices, warnings, and/or wheel-clamping to non-compliant vehicles.
• Capture and maintain photographic or video evidence for enforcement actions and incident reporting.
• Assist in reviewing surveillance footage to investigate suspected violations.
• Attend briefings and training sessions related to enforcement, safety, and legal compliance.

Qualifications:

• Diploma or equivalent Or “O” levels.
• Previous experience in enforcement or security preferred.
• Ability to remain calm and professional in high-pressure or confrontational situations.
• Familiarity with CCTV systems, license plate recognition (LPR), and enforcement tools (e.g., handheld devices, bodycams) is a plus.
• Must possess a valid driver’s license.
• Physically fit and able to conduct foot patrols, stand for long periods, and work in various weather conditions.

Work Conditions:

• Rotating shifts including evenings, weekends, and public holidays.
• Both indoor and outdoor working environments.
• Require wearing a uniform or identification badge.