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Operations Respiratory Manager
Summary
The Operations Manager is responsible for the maintenance and quality of patient care on a continuing basis for the Respiratory Services Department.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
- Work closely with the Administrative Director in the development of operational standards, policies, and procedures
- Maintain work schedule on Kronos
- Enforce time and attendance policies and procedures throughout respiratory services
- Enforce hospital and departmental policies regarding uniforms and procedures throughout the Respiratory Services Department
- Have a good working knowledge of insurance coverage, pre-certification requirements, charge master, cost estimates, and collections and denial management in order to provide the necessary support to financial staff
- Investigate, identify, and prepare proposals to solve specific operational problems within all clinical operational areas, working closely with the Director of Clinical Operations
- Plan, organize, and direct all Respiratory Services
- Establish and implement policies and procedures for Respiratory Services
- Review Respiratory Services’ performance and implement changes as needed to improve services and ensure compliance with regulatory requirements
- Ensure that all of Respiratory Services operates within the allocated funds
- Evaluate Respiratory Services’ practices, including record keeping, to ensure that high quality of care is provided; generate a report for the Director of Clinical Operations
- Participate in intra and inter-departmental quality teams to improve the quality of services
- Encourage professional development of departmental personnel through in-service training
- Develop & evaluate standards of performance and job descriptions for all departmental staff
- Ensure that adequate staffing levels are maintained at all times
- Ensure that Respiratory Services meets all Federal and State regulations
- Review all departmental policies and procedures
- Consult with Administration and the Medical Staff Committee on policies which need their approval
- Function as a liaison between physicians, therapists and other support staff
- Establish and maintain communications within the Respiratory Services department and other hospital departments as necessary
- Develop relationships with professional affiliations as appropriate
- Maintain Respiratory Services facilities, equipment, and materials in a condition to promote efficiency, health, comfort, and safety of patients and staff
- Work closely with the various departments’ clinical leads to identify and design future needs and efficient workflow processes
- Review feedback from customers and analyze support data to recommend changes as needed
- Assist in interviewing, hiring, orienting, and managing all employees in the Respiratory Services department
- Review the activities of vendors at all phases of installation and during the implementation of new systems
- Prepare reports for Administration regarding all aspects of the Respiratory Services operations as appropriate and directed
- Work effectively with diverse groups of people
- Participates in administrative staff meetings and other staff meetings as requested
- Adhere to all hospital and department policies and procedures
- Attend required hospital-wide orientations, meetings, and in-services
- Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care
Supervisory Responsibilities
Reports to: Director, Clinical Operations
Supervises: Respiratory Therapists and Respiratory Therapy Technicians
Responsibilities: Not applicable
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education: Successful completion of an accredited Respiratory Therapy program
Preferred Education: Bachelors degree in Respiratory Therapy
Experience: 3+ years’ management experience in the Respiratory Services field
Certificates, Licenses, Registrations
Applicants must be RRT (Registered Respiratory Therapist) and BLS certified in the Commonwealth of Virginia.