Order Fulfilment Specialist ($3,500 | 5 days | Yishun)

• $3,500 + Bonus

• 5-day work week

• Healthcare Industry

• Established Company with Over 25 Years of Experience

• Career Progression
  

Our Client, a leading distributor of medical supplies, is inviting qualified candidates to fill the position as Order Fulfilment Specialist.

RESPONSIBILITIES:

• Deal directly with customers either by telephone, electronically or face to face

• Respond promptly, handle and resolve customer inquiries, complaints

• Obtain and evaluate all relevant information to handle product and service inquiries

• Provide pricing and delivery information

• Process orders and requests

• Organize workflow to meet customer time frames

• Direct requests and unresolved issues to the designated resource

• Keep records of customer interactions and transactions

• Manage administration

• Support, communicate and coordinate with Sales team and internal departments
  
  

REQUIREMENTS:

• Min GCE ‘N’ or ‘O’ Level or equivalent

• At least 1 year relevant experience

• Experience in sales support / customer service would be an added advantage

• Knowledge of customer service principles and practices

• Customer Service Oriented

• Knowledge of relevant computer applications
  

OTHER INFORMATION:

• Location: Yishun

• Working Days/Hours: 5 days/Office hours, 8.30am - 5.30pm

• Salary: $3,500 (salary will commensurate according to experience & qualifications)