Order Management Specialist with Italian (All genders)
Job Title
Order Management Specialist with Italian (All genders)Job Description
As part of the Philips Personal Health organization, we are dedicated to delivering innovative solutions that improve people’s lives every day. We focus on providing high-quality products, exceptional customer service, and operational excellence to meet our customers’ needs. Join a collaborative and dynamic team where creativity, ownership, and continuous growth are valued.
Your role
Ensuring accurate and timely order entry in SAP
Coordinating the end-to-end order delivery process
Cooperating closely with key stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse teams, Carriers, Accounting)
Investigating and resolving customer queries in a timely manner
Maintaining strong and professional relationships with customers
Participating in process improvement and optimization initiatives
You’re the right fit if
You have a Bachelor’s degree with relevant work experience
You bring previous experience in Order Management (considered a plus)
You have strong customer service orientation and problem-solving skills
You have a very good level of MS Office
You are familiar with SAP tool (considered a plus)
You bring good communication skills and ability to work with different stakeholders
You have English at B2 level and Italian at C1 level
You have knowledge of logistics or supply chain (nice to have)
You bring cultural awareness and a proactive, solution-oriented mindset
Our benefits:
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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