Order Processing & Export Sales Coordinator

Job Summary:

Detail-oriented coordinator to manage order processing, export documentation, and fulfilment to ensure timely delivery and customer satisfaction.

Responsibilities

• Handle customer enquiries via phone or fax with prompt and professional responses
• Process quotations and sales orders accurately and within timelines
• Manage order fulfilment and ensure correct entry of Sales Orders and Purchase Orders in the system
• Follow up closely with suppliers on order status and delivery schedules
• Prepare export shipping documentation for international shipments
• Process documentation for Letter of Credit (L/C) negotiations where applicable
• Coordinate with warehouse teams and freight forwarders to ensure timely order pick-up and delivery
• Generate invoices promptly for completed orders
• Support the sales team in achieving monthly forecast targets
• Perform additional ad hoc duties as assigned

Requirements

• Minimum 2 years of experience in customer service, order processing, and export shipping
• Experience in handling export documentation and shipment coordination
• Knowledge of L/C processing is an added advantage

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Rhys Goh Hui Ming

EA Personnel Reg. no.: R2198664

EA License no.: 07C5771

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