Order Processing Specialist (f/m/d)

  • You take ownership of processing customer orders, change requests and service contracts in Salesforce and our internal tools
  • You prepare delivery-relevant documents and handle dispatch of our products, including hands-on logistics support
  • You act as first point of contact for order-related questions from customers and internal stakeholders
  • You help build up our new Order Processing team and support the entire order fulfilment process
  • You keep our CRM data (Salesforce) accurate and up to date
  • You contribute ideas to optimise processes and develop the department further
  • You work in a structured, precise and reliable way
  • Strong customer focus and a solution-driven, hands-on approach (incl. practical tasks like preparing shipments)
  • Confident with ERP/CRM systems and MS Office; tech-savvy and comfortable with numbers
  • Team player with strong communication skills
  • Very good German and good English (e.g. German C1, English B2)
  • Nice to have: commercial education, experience in order processing or export management in an international environment
  • Shape your own area of responsibility in our newly built Order Processing team
  • A secure position in an innovative Austrian company with global market leadership and start-up culture
  • Open communication and flat hierarchies — your opinion matters
  • Real flexibility in arranging your working hours
  • The minimum salary for this position is € 2.547,00 gross/month in accordance with the Austrian IT Collective Agreement (full-time, 38.5h/week). Actual compensation is based on qualifications and experience and exceeds the collective agreement minimum.