OSS Solution Architect
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Your main missions:
- Participate in projects/programs as a project architect, at solution level, for the OSS domain (Incident/Problem management, Configuration management, Change management and Automation, Customer reporting, Monitoring & Observability, Knowledge management, Agentic AI, SLA management, Field Service management, Supply chain, Vendor & Carrier management.)
- Translate business & functional requirements to High Level Document (HLD) and ensure that the solution description (HLD) is aligned with the overall architecture framework and the enterprise target state.
- Ensure architectural consistency and alignment with enterprise-wide architecture strategies.
- Participate when required in Agile Release Trains (ART) Program Increment Planning (PIP) to support building the architecture runways and ensure the technical and architecture alignment of the ARTs.
- Support the B2B Portfolio architect from “I use I need help” value streams to answer business needs in their transformation
- Support or Act as a customer architect to specific needs and comply with strategy & architecture
Your main activities
- You operate in a context of agility (SAFE model).
- You design and oversee the implementation of solutions that align with business requirements and B2B Portfolio strategies. You recommend solution principles (distribution of functions, data model, interfaces, choice of tools, integration plan, etc.).
- You describe the transformation steps from an as-is situation towards a target to be achieved.
- You collaborate with System Architects and delivery teams to ensure system designs are implementable and aligned with delivery constraints such as customer timelines and business plan.
- You contribute with B2B Portfolio Architects to ensure that solutions are aligned with broader Portfolio goals and enterprise architecture.
- You guide development teams in understanding and following architectural best practices and standards.
- You perform solution evaluations and recommend improvements for scalability, performance, and maintainability.
- You ensure that solutions leverage appropriate technologies while remaining compliant with security and governance requirements.
- You challenge the architectures proposed by other architects.
- You support customer architecture to design an interim or target architecture that fit with pre-sales or delivery expectations.
About you
Your qualifications:
- 15+ years total experience with 10+ relevant experience.
- Excellent client facing communication skills, to interact effectively with stakeholders at all levels.
- Proven ability to manage architecture in a large, scaled agile environment (functional, software & technical).
- Strong experience with Agility. A SAFe for Architect certification would be appreciated.
- Understanding of B2B Telecommunications products and processes: proven experience with industry frameworks like TM Forum, Open Digital Architecture (ODA), and telecom-specific technologies is a plus.
- Very good knowledge of ITIL processes for Operations Support Systems with hand-made solutions and COTS: Service Now, Splunk, UAA, Blue-planet, Microsoft Fabric.
- Knowledge of change automation infrastructure in a zero-touch-access approach: DEVOPS, NETOPS, GITOPS, AIOPS.
- Familiarity with modern architecture patterns, cloud technologies, and enterprise integration approaches.
- Proven experience with architecture governance on complex projects / programs, including key design decisions.
- Expertise in architectural frameworks such as TOGAF, Zachman, or similar is a plus.
- Experience in B2B Telecommunications products and processes. Knowledge of TeleManagementForum (TMF) architecture.
- Working experience with enterprise architecture tools.
- Problem-solving skills.
- Autonomy.
You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.
What we offer
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.