Partnership Analytics & Operations Manager

This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners. Partnering closely with Leadership, Finance, Accounting, FP&A, Legal, Sales, and Partner Marketing, you will ensure accurate reporting, informed decision-making, operational discipline, and the analytical rigor needed to maximize partnership revenue and performance.

At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We're seeking fun-loving playmakers who are serious about delivering excellence and results—but who don't take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success!

What’s In It for You?

Cha-ching: Competitive base salary + annual bonus incentive — because great work deserves great rewards.

Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, and access to a free mental well-being platform — plus extra perks that support you personally and professionally.

Work Location: This role requires in-office presence 4 days per week at the Dallas, TX Venue Support Center.

Perks: Enjoy FREE Topgolf game play, discounted food and merchandise, exclusive events, and bragging rights with your friends.

Career Growth: We don’t just talk about career growth — our Playmakers live it. Many have grown rapidly within the brand thanks to our commitment to promoting from within.

Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play?

About the Role

Topgolf is seeking a Manager, Partnership Analytics & Operations to serve as the analytical and operational backbone of the Partnerships team. This role owns financial reporting, forecasting, and deal economics; manages the data, research, and prospecting intelligence the sales team relies on; and oversees the content and collateral used to win and retain partners. Your work directly shapes how Topgolf prices deals, prioritizes prospects, and reports performance to senior leadership. The right person is detail-oriented, financially sharp, and equally comfortable in a spreadsheet, a data pull, and a sales deck. Someone who takes ownership, keeps things moving, and ensures the team has what it needs to perform

Key Responsibilities

Reporting & Analytics

• Own leadership dashboards and the monthly revenue forecast: collect inputs, tracking pipeline health and revenue pacing, and distributing final outputs to the business
• Drive the reconciliation and reporting for the Partnerships P&L - reconciling actuals into Anaplan, distributing performance updates to the Partnerships team, and serving as the primary source on revenue performance for Finance and leadership
• Manage the monthly close cycle and expense tracking across Partnerships - including GL reconciliation, cost center analysis, variance summaries, and end-to-end outflow management - in coordination with Finance
• Build and circulate a monthly performance report covering departmental results, key metrics, and an executive summary; gather inputs and owning the final product end to end
• Coordinate with Leadership, Accounting, FP&A, and Legal on deal execution to ensure contract details, rate card economics, margin targets, and revenue records are accurate
• Own key vendor relationships, including day-to-day communication and contract renewals
• Own the cadence and accountability for partner objectives, outcome reviews, and recaps
• Ensure the sales and partner marketing team delivers them at scheduled milestones, track completion in Salesforce, and follow up when deadlines are missed
• Own the organization and structure of the partnerships file system: build a scalable folder framework, rolling it out to the team, and maintaining accountability to ensure files are consistently stored, named, and accessible year over year

Data & Research

• Own the quarterly and annual refresh of Topgolf's core sales data: collect updates from stakeholders, refreshing market, scale, and audience metrics, and distributing final materials
• Pull and package ad hoc data reports on demand (traffic, demographics, game stats, digital metrics) at the national or regional level to support sales proposals
• Serve as the internal owner of category valuation data: manage the built model, keeping it current, and distributing relevant outputs to support deal pricing and proposals
• Maintain Salesforce data integrity across prospect and partner accounts: ensure decision maker contacts, account details, and pipeline records are accurate and complete, and supporting the sales team with prospecting research as needed

Content & Collateral

• Own and maintain the full suite of partnership intro and sales decks: coordinate data refreshes, content updates, and design changes with internal and external stakeholders
• Coordinate with internal teams to collect and update results, data, and imagery for key partner case studies. Keep the library current and ready to use in sales conversations
• Own the partnership sales presentation platform: manage setup, organization, and team adoption to ensure all decks are accessible, current, and consistently used across the team

Required Experience & Skills

• 5+ years of experience in partnership operations, revenue operations, sales operations, or a similar role in a complex, multi-stakeholder environment
• Strong financial acumen with hands-on experience in P&L management, GL reconciliation, expense tracking, and FP&A-adjacent reporting; advanced Excel (pivots, complex formulas, modeling); comfort working with large datasets and translating them into clear narratives
• Experience with SQL, Tableau, or Power BI a plus; Anaplan experience a plus
• Proven ability to find, collect, and organize information from multiple sources and package it into clean, executive-ready materials, primarily in PowerPoint
• Experience developing and maintaining sales materials including pitch decks, case studies, and proposal templates
• Fluent with AI tools (ChatGPT, Claude, Copilot, or similar) for accelerating research, drafting, and analysis; able to evaluate outputs critically rather than accept them at face value
• High attention to detail and a systematic approach to data integrity; this role is the source of record for critical financial, deal, and market data; familiarity with Salesforce a plus
• Strong communicator: able to translate financial and operational information for non-technical audiences including Finance, Legal, and senior leadership
• A self-starter who doesn't wait to be told. If the information exists, they'll find it; if it needs to be built, they'll build it; if it needs to go out, they'll make sure it does
• Bachelor's degree required, preferably in Business, Finance, Information Systems, or a related field

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.