Partnership Engineer
You will support strategic partners throughout the full customer lifecycle, from pre-sales technical engagement through post-signing delivery and activation. You will act as the primary technical contact for partners, translate partner needs into clear internal actions, coordinate cross-functional work, manage technical onboarding and go-live readiness, create partner-facing documentation and playbooks, monitor integration health using data, and drive resolution of integration risks and issues.
Responsibilities
- Support pre-sales technical engagements with partners
- Serve as primary technical point of contact for partners
- Explain platform architecture and integration models
- Assess partner technical readiness and integration requirements
- Design solution approaches that align partner needs with platform capabilities
- Coordinate integration scope, timelines, and requirements with Product, Engineering, Legal, and Operations
- Translate partner requirements into clear internal inputs and next steps
- Manage technical onboarding, integration milestones, and go-live readiness
- Identify integration risks and drive cross-functional resolution
- Monitor onboarding progress and integration health using data and metrics
- Enable partner activation and early scaling on the platform
- Create partner-facing technical documentation, playbooks, and guides
- Gather partner feedback and provide structured input to Product and Engineering
Requirements
- 5+ years of experience in solutions engineering, sales engineering, technical partnerships, or similar partner-facing technical roles
- Experience supporting external partners through complex integrations or platform onboarding and triaging technical issues
- Strong ability to understand and explain technical systems and architectures without owning hands-on development
- Proven experience working cross-functionally with product, engineering, and business teams
- Excellent communication skills with both technical and non-technical stakeholders
- Familiarity with APIs, platform integrations, and distributed systems (conceptual understanding)
- Experience in the domain name ecosystem, internet infrastructure, or adjacent industries preferred
- Exposure to Web3, blockchain, or tokenization concepts or strong willingness to learn preferred
- Experience operating in regulated or compliance-driven environments preferred