Patient Service Executive (Jurong West Nursing Home) #HAL
Mon-Fri Office Hours
Job Scope:
- Be the main point of contact for residents’ next-of-kin
- Support families during pre-admission and onboarding
- Conduct admission counselling and orientation for new residents
- Build meaningful relationships with residents and caregivers
- Work closely with the multidisciplinary team to ensure personalised, resident-centred care
- Address concerns and enhance residents’ overall experience
- Support initiatives to improve resident journey and service experience
- Gather feedback through surveys, focus groups and engagement sessions
- Participate in service excellence projects and recognition programmes
- Identify service gaps and suggest improvements
Requirements:
- Minimum Diploma or Degree in any field
- Minimum 2 years of working experience
- Experience or interest in eldercare / caregiving is advantageous
Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg
Adeline Lim Xin Ying [R23112000]
Email Address: adelinelim@recruitexpress.com.sg
Recruit Express Pte Ltd
EA Licence No: 99C4599