Patrol Director

ESSENTIAL DUTIES:

• Oversees and directs all Arapahoe Basin Ski Patrol operational concerns including: Snow Safety, Mountain Safety, Terrain Management, Emergency Medical Care, Accident Investigation and CPTSB/High angle rescue.

• Oversees and directs all aspects of the Summer Mountain Patrol to include emergency medical response, trail maintenance, bike safety, wedding/special event coverage, and high angle rescue.

• Full comprehension of and adherence to the ABSP Union Contract.

• Ensures all staff are evaluated under staging guidelines with regular performance reviews.

• Responsible for completing and delegating all Ski Patrol administrative functions including scheduling, training, payroll, employee coaching and disciplinary concerns.

• Oversees the maintenance of all Ski Patrol related equipment and inventories

• Maintains a staging/training program that corresponds to Union expectations and industry standards.

• Establish and implement procedures, policies and guidelines to increase safety and efficiency and keep A-Basin at the forefront of Ski Patrol industry trends.

• Ensures ABSP provides exceptional customer service to all to provide a day worth repeating for our guests.

• Communicates with the VP of Mountain Operations to discuss and understand ski area priorities and maintains a close working relationship with all mountain operations departments.

• Supports the Snow Safety goals by ensuring good communication between staff and proper allocation of resources for avalanche mitigation and terrain management.

• Ensures Arapahoe Basin is in compliance with all applicable state and federal regulations.

• Works daily with supervisors, coordinators, patrollers and the dispatcher to help prioritize and lead daily operational objectives based on available resources.

• Helps to organize morning meetings and leads/supervises daily work priorities

• Actively participates/oversees daily snow reporting and guest facing information in relation to snow and terrain.

• Maintains department employee manual to set employee expectations.

• Assists in creating and operates under the Ski Patrol operational budget.

• Maintains a culture of guest and worker safety and adheres to all Company and Ski Patrol policies and procedures.

• Maintain all ski patrol facilities to a high standard of cleanliness and function.

• Interacts closely with other departments and special events staff

• Works closely with volunteer paramedic staff

• Act as a steward of the company culture and values by demonstrating best practices and mindsets to facilitate a culture of accountable, high-performing and engaged employees.

• Partner with leaders at A-Basin to embed diversity, equity, and inclusion competency and practices across teams to develop and support a respectful workplace.

• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices.

• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• Minimum of 4 years of Ski Patrol experience - required

• Meets all requirements of Arapahoe Basin Ski Patrol staging and special skills positions.

• Previous supervisory experience required

• Ability to interact and maintain positive relationships with guests, co-workers, and all ski area management

• Exceptional time management and organizational skills

• Ski at an expert level - Able to ski all Arapahoe Basin terrain with excellent judgement, control, and confidence

• Operate a snowmobile effectively and with good judgement

• Strong interpersonal, customer service, and problem-solving skills

• Speak, read, and write in English

• Proficiency in Microsoft with ability to learn HRIS system (Workday)

• Must be available on weekends and holidays

• This position requires successful completion of a criminal and Motor Vehicle Record background check

EDUCATION REQUIREMENTS:

• Current EMT- B Certification

• Current CPR/AED Card

• State of Colorado Permitted Explosive User

PHYSICAL REQUIREMENTS:

• Can work outside while standing or skiing in a high alpine, wintery environment for up to 10 hours

• Able to lift 10-25 pounds 2/3rds of the time or more, able to lift 50 pounds 1/3 to 2/3rds of the time, able to lift 100 pounds up to 1/3rd of the time

• Can perform the following activities constantly: walking, using hands to finger/feel, reaching with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear

• Vision Requirements: close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus

• Withstand high-altitude conditions at all times

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WORKING CONDITIONS:

• This position will work in an indoor environment frequently. Will also work outside in a cold, snowy, high alpine environment frequently faced with wet and/or humid conditions. Work is completed in view of customers and customer interaction is frequent. Riding a chairlift is required for this role. Some work time will be spent in an office setting using a computer.