Payroll Associate

The Payroll Associate supports accurate and timely payroll operations, with a primary focus on end-to-end payroll and final pay processing for separated employees. This role ensures payroll accuracy, compliance with company policies and labor requirements, and timely resolution of payroll-related transactions.

The position manages payroll-impacting data, coordinates with internal stakeholders, maintains payroll controls, and supports process improvements to ensure a smooth and efficient employee separation and payout experience.

Key responsibilities include, but are not limited to:

Payroll Operations and Administration

• Process payroll and final pay transactions through HRIS Payroll Systems, ensuring accuracy, completeness, and timely payout execution

• Maintain employee payroll records and perform validation, reconciliation, and quality checks to minimize processing issues and ensure payroll integrity

• Prepare payroll reports, trackers, and supporting documentation while identifying opportunities to improve payroll processes and efficiency

Final Pay Processing

• Manage end-to-end final pay processing for separated employees, ensuring accurate and timely release of final compensation

• Review and validate employee separation details including employment status, leave balances, salary changes, deductions, and other payroll-impacting information

• Compute final pay components including remaining salary, prorated benefits, unused leave conversion, incentives, and applicable deductions in accordance with company policies and labor requirements

Stakeholder Coordination and Employee Support

• Partner with HR, Finance, and Operations teams to gather required documentation and resolve payroll-related concerns and discrepancies

• Respond to employee inquiries regarding payroll and final pay calculations, timelines, and payment details while maintaining confidentiality

• Provide clear communication and timely updates to support a smooth employee payroll and offboarding experience

Compliance and Continuous Improvement

• Ensure compliance with payroll procedures, internal controls, statutory requirements, and applicable labor regulations

• Support audit requirements by maintaining accurate payroll records and providing necessary documentation

• Contribute to standardization and continuous improvement initiatives to enhance payroll accuracy, turnaround time, and employee experience

Requirements:

• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent relevant work experience

• Minimum of 2–3 years of experience as a Payroll Associate, Payroll Analyst, or similar payroll-focused role

• Experience in end-to-end payroll processing with exposure to final pay computation

• Hands-on experience using payroll systems or HRIS platforms

• Strong Excel and computer skills with the ability to manage and validate payroll data efficiently

• Strong attention to detail and ability to manage multiple deadlines in a fast-paced environment

• Effective communication and stakeholder management skills

• Amenable to a hybrid work setup at SCB – Ayala, Makati (2x onsite per week)

• Open to a dayshift schedule; occasional night shift may be required for trainings and business needs

Nice-to-have:

• Experience handling statutory remittances

• Background working in BPO, shared services or multi-stakeholder environments

• Exposure to payroll reconciliation, audit support, and payroll process improvements