Performance Chapter Lead - Strategy & Execution
See yourself in our team
Business Banking offer a complete range of transaction, lending, and trading solutions, along with tailored offerings for over 1 million small and medium businesses; regional and agribusinesses; and mid-to-large corporates.
Everyday Business Banking helps customers ‘pay and get paid’ through market leading products and propositions including; deposit and transaction products and merchant solutions, as well at the management of business customer lifecycle. This is an exciting time to join us and be part of our journey!
You will play a critical role helping leaders translate strategy into action. Working at the intersection of strategy, transformation and execution, you will partner closely with leadership to drive planning, prioritisation and performance, ensuring teams remain focused on delivering the outcomes that matter most to customers and the business.
This is an exciting opportunity to influence how we plan, prioritise and deliver outcomes.
Do work that matters
In this role, you will partner with the Everyday Business Banking as a trusted adviser to the Domain Lead (EGM), Crew Leads and Crew Technology Leads (GMs).
You will help shape, challenge and operationalise the EBB’s strategic agenda by driving planning, prioritisation and performance management disciplines. You will bring clarity to complex decisions, help leaders navigate trade-offs and ensure alignment between strategic priorities, investment decisions and delivery outcomes.
You will also contribute to the broader Performance Chapter by building capability, sharing best practice and helping uplift performance maturity across Business Banking.
More specifically you will;
Partner with Domain leadership to shape and operationalise strategic priorities and business outcomes.
Lead annual and quarterly planning processes, ensuring alignment between strategic objectives, customer outcomes and delivery plans.
Facilitate prioritisation and trade-off discussions, helping leadership focus on the highest-value opportunities.
Drive the definition, refinement and tracking of Objectives and Key Results (OKRs), ensuring outcomes remain measurable and aligned to strategy.
Provide insight-led performance management, identifying risks, opportunities, dependencies and interventions required to improve outcomes.
Act as a conduit across teams to improve alignment, transparency and information flow.
Drive governance and reporting activities, providing meaningful insights that support effective decision making.
Partner with leaders on workforce planning, financial management, risk management and operational effectiveness.
Champion ways of working and support the successful execution of quarterly planning and prioritisation cycles.
Lead initiatives that improve planning quality, performance maturity and organisational effectiveness.
Contribute to the ongoing development and capability uplift of the Performance Chapter.
We’re interested in hearing from people who:
Have experience in business performance, strategy, transformation, strategic planning, program delivery, consulting or roles.
Are strategic thinkers who can connect long-term objectives with practical execution.
Have experience working with senior leaders as a trusted adviser and thought partner.
Can navigate ambiguity and bring structure, clarity and focus to complex challenges.
Have strong facilitation and stakeholder management skills, including the ability to influence and challenge constructively.
Have experience leading planning, prioritisation and performance management processes in complex environments.
Are customer-obsessed and able to connect customer outcomes with business priorities and investment decisions.
Have strong written and verbal communication skills and can distil complex information into actionable insights.
Demonstrate commercial acumen and sound judgement when balancing competing priorities and trade-offs.
Are outcomes-focused and passionate about continuous improvement.
We operate in a hybrid working environment, meaning a blend between being in the office and working remote.
If this sounds like you, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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