Phone support
Responds to telephone inquiries and complaints using standard scripts and procedures.
Gathers
information, researches/resolves inquiries and logs customer calls.
This person will be dealing with providers that are in the medical
space.
Communicates appropriate options for resolution in a timely manner.
Informs customers about services available and assesses customer needs.
A team player that will work hard, follow the order / flow of the call center, is flexible to change
All other duties as assigned.
Previous experience in a call center environment preferred!!!
Previous experience in a call center environment preferred!!!
Medicare/Medicaid
$14/hr
4 MONTHS