Physician Lead

In addition to clinical duties, provider will function as administrative lead for all providers at the assigned site(s), except for clinical pharmacy and integrative behavioral health. Lead Provider will set the example for the site(s) following policies and procedures through his/her/their work and interaction with staff with care and thought. Provider will conduct reviews of providers, considering clinical acumen, documentation, compliance, and teamwork. Provider will perform utilization review of assigned site(s). Lead Provider will provide clinical insight to operational and quality projects and lead site(s) with the execution of said projects.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Supports and implements the organization’s vision, mission and values.

2. Liaise between providers and management.

3. Aids development of quality projects, helps define objectives and measurement of outcomes, and implements projects at assigned site(s) working with the Regional Quality Manager, local management, and clinical leadership.

4. Performs utilization review of referrals and other external services, providing feedback to providers to optimize primary care and transitions of care.

5. Provides full clinical support for incident/grievance investigations including recommendations and executing corrective/disciplinary actions.

6. Assists recruitment of providers of assigned site(s).

7. Consults with medical leadership for guidance and other resources for their expertise, like Information Systems, Human Resources, Electronic Health Record team, and local management.

8. Assesses bottlenecks and develops/adjusts workflows to respond to business needs.

9. Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.

10. Performs all job functions in a professional and courteous manner. This includes answering all general phone calls timely and providing excellent customer service to internal and external customers.

11. Fosters and promotes a culture of service excellence and accountability.

12. Makes professionally competent assessments and documents those with all relevant problems.

13. Develops reasonable plans including treatment, referrals and use of drugs within scope of practice.

14. Seeks help and guidance as necessary.

15. Performs relevant procedures competently with complete documentation (see provider privileges).

16. Provides and consistently documents relevant education.

17. Responds to patient special needs and appropriate requests.

18. Works appropriate hours to minimize patient wait time as well as help to relieve overload situations/assist other providers.

19. Acts and communicates in a professional manner to reduce friction with patients, providers, and staff.

20. Attends appropriate meetings as requested.

21. Maintains professional appearance in accordance with organizational policies.

22. Participates in quarterly peer reviews and orientation activities as requested.

23. Participates in committees when requested.

24. Cooperates in call panels as scheduled.

25. Competency of EPIC electronic medical record is required.

26. Supervises advanced practitioners/students adequately.

27. Uses discretion and judgement in handling sensitive or confidential information.

28. Complies with organizational policies and procedures.

29. Performs all other duties as assigned.

30. Be able to rotate and cover other sites when requested.